Shipping Rates — Shipeasy , 761 reviews

Vinda Jula was very helpful in assisting me with information and technical advice to best set up the App, I was shown how effective it can work to make our shipping more competitively priced and efficient. Very polite and went above and beyond what I expected great customer service.

The most patient and thorough customer care ever. Helped me get a complex shipping scenario taken care of and walked me through every step. Would recommend 100 times over.

Very easy to understand once Jenifer showed me the details and explained everything. I'm new to all these things but I feel Jenifer understoond all my questions and helped me through everything. Great Agent!

We have a very complicated set of needs for shipping:

Brands we can't sell outside our market.
Weird shaped products only some couriers will take.
Free delivery over different amounts for different markets.
Products that will fit in an envelope and weight 50g, up to ebikes that weigh 30 kg and are in huge boxes.
API hook up to FedEx.

This is the only app I've found that meets all of our needs. The checkout page part works quickly too.

To get to where I need to be is taking a while because of the sheer number of options we have, but the support has been excellent, particularly Jenifer. I've used the live chat and Jenifer and I also had a Zoom call where she helped me with a setting I was stuck with.

I haven't put the app live yet, but I am very impressed so far, and I'll update this review once it's been running for a few weeks.

Jenifer helped me good!

Very easy set up and great support from Vinduja who was able to explain all steps and reassured me that this service will work with us now and grow with our brand in the future. Thank you again for your time:)

I had a really helpful set up call with Siva. Thank you!

The Support provided via Zoom is very useful to explain how to setup the App. Janani was very patient, knowledgeable and helpful.

outstanding support by Siva (probably one of the best support I ever had across any app / platform). The app helped me fix a shopify missing feature to avoid doubling shipping prices by locations. thank you!!

When setting up they have an option to have a Zoom meeting with a representative to help set up the app. Because of all of the features of the app, it is a bit complex to initially set-up. I spoke with Vinduja whom I shared my screen with. She was super helpful in fully setting up the app. Thanks to her I'm fully up and running with live shipping rates and different box sizes. Thanks again Vinduja!!