Reviews (952)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for simplifying shipping operations and providing clear cost calculations to customers. It effectively handles complex shipping needs such as multi-vendor rates and multiple warehouse scenarios, making it ideal for Shopify Plus merchants. The user-friendly interface is reliable for various business models, and the customer support is exceptional, offering personalized help through Zoom and live chat to optimize shipping settings.

October 9, 2024

Jennifer was knowledgeable and very patiently helped me get through a million and one questions I had regarding my shipping saga!

Plaza Bolívar
United States
13 days using the app
August 21, 2024

Pretty Helpful with the 10 different scenarios that needed to be solved, Mr. Durkesh had created solutions to the problems that we experienced. Will 100% recommend Shipeasy to others!

PERCUP
United States
19 days using the app
Logbase replied August 26, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

July 1, 2024

We've tried 4 different apps for our shipping settings, because our rates are based on postcodes, this one is the best.
Their customer service is good as well, Janani helped me to solve the problem I have, easy to communicate, and highly recommend to all!

Good Furniture
New Zealand
About 2 years using the app
Logbase replied July 4, 2024

Thank you so much for the wonderful review! Please feel free to reach us if you have any queries, we will be glad to assist you.

September 25, 2024

Helped us with setting a flat rate when Shopify couldn't solve this issue. Thank you.

Freddy Australia
Australia
7 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 16, 2024

This makes life easier!

Bucket of Bread
United States
6 months using the app
Logbase replied August 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

November 13, 2024

We were setting up our web store and had trouble with some of the logic behind the shipping rates. Vignesh was an absolute god send, he was super helpful and efficient with helping us set up the shipping rates. He deserves a raise!!

BuyKandi.com
United States
1 day using the app
September 27, 2024

Nithish was helpful in aiding us through our complex shipping process. Very helpful - thank you.

Tuck In Tight
United Kingdom
12 days using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

August 16, 2024

Great customer support from Durkesh, really helpful!

Sazy's Test Store
United Kingdom
Almost 2 years using the app
Logbase replied August 20, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.

October 15, 2024

Needed help setting up the app, scheduled a call and Jennifer was a great help and made the experience very seamless. Highly recommend!

Bear Quartz
United States
5 days using the app
September 18, 2024

Durkesh was very helpfull to install, app is very good to calculate freight based on zipcode and weight

Vartesan
Brazil
About 1 month using the app
Logbase replied October 8, 2024

Thank you so much for taking the time to share your feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our product and service.