King Product Options, Variants
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Reviews (492)
Didn't work properly. Shopify variant and app variant were not working together properly. When shopify variant is selected, all the variants disappear. Working fine on products with app variants only.
HI,
We’re sorry to hear that you experienced issues when using Shopify variants together with our app’s options.
We reviewed our email and live chat records but couldn’t find any previous messages from you regarding this issue. Based on our experience, the Dawn theme should generally work well with our app, so we’d appreciate the opportunity to investigate what caused this behavior in your store.
If you encounter any issues, please feel free to contact our support team first. We’ll be happy to work with our technical team to investigate and resolve them.
You’re also welcome to reinstall our app and contact us afterward. We’ll help you troubleshoot the compatibility issue and work toward getting everything working properly.
We value your feedback and hope to have the opportunity to resolve this issue for you.
Best regards!
KING Support Team
