Subi Subscriptions & Loyalty

Subi Subscriptions & Loyalty

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Reviews (928)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
    872
  • 4% of ratings are 4 stars
    35
  • 1% of ratings are 3 stars
    6
  • 1% of ratings are 2 stars
    7
  • 1% of ratings are 1 stars
    8
All reviews
October 9, 2026

I had an amazing interaction with Stella. She understood EXACTLY what my issue was and worked over a couple days to resolve it. Truly an exemplary customer service representative!

X Fitness Inc.
Canada
Over 4 years using the app
Subi (formerly Subify) replied October 11, 2026

Hi Janice, thank you. I'm glad Stella understood exactly what was going on and spent the couple of days it took to sort it out. Four years in, that's the help you should always get from us.

Koorosh, Subi cofounder