Reviews (129)
I couldn't find a publicly accessible Data Processing Agreement (DPA), and the support chatbots were unable to answer even basic questions about legal documentation or data protection procedures.
There is also no straightforward way to delete an account. Instead, you have to contact the company by email, with no clear indication of whether or when your request will actually be processed.
For a service handling customers' personal data, this lack of transparency and basic account management functionality is concerning.
Hi, We sincerely apologise for the inconvenience and are sorry that you couldn’t find a straightforward way to request the deletion of your data.
We received your request at our support email address, and we’re pleased to confirm that the requested action has been completed and your data has been deleted.
We apologise again for the inconvenience and appreciate you bringing this to our attention. Thank you for your patience and understanding.