Reviews (966)
Stay away from Yotpo... save yourself a lot of money and headaches. Select Okendo! Buyer Beware. I'm writing this review in hopes of preventing you the wasted time, effort and money that Yotpo cost our company. The platform is buggy, reporting is questionable and the Management team has no morals. They even went as far as to renew a contract that could not be renewed because they made material changes to the platform and never sent us a renewal notification while we were in the middle of new SMS provider evaluations.
Thank you for taking the time to share this feedback. We're sorry to hear about your experience, and we don't take it lightly.
Reliable performance, clear reporting, and transparent communication are standards we hold ourselves to, and it's clear we fell short of your expectations.
We’re reviewing the concerns you raised internally, including the renewal process, so we can learn from them and do better for our customers going forward.
We wish you and your team all the best.
The Yotpo Team
