Reviews (125)
Overall rating
4.5
October 22, 2026
Can't get products to load at all! There's no reliable customer service or product support avenue. This app is WAY too expensive to not work and not have someone assisting to set it up. It's been 24 hours I am wasting a free trial with no response. DISAPPOINTED.
Madison + Mallory
United States
About 22 hours using the app
Rep AI Technologies Inc. replied
November 6, 2026
Hi Madison and Mallory, we're sorry your first day with REP AI went like this. Products not loading is something our team can fix, and you should have heard back from us much sooner. Please email support@hellorep.ai with your store URL and we'll get your catalog synced and help you finish setup. - The REP AI team
