Reviews (182)
Extremely Disappointed – Severe Weight Discrepancy & Operational Failures
Review:
I used Shipway for 3-4 months for my e-commerce business, and the experience has been very frustrating. Here are the major issues I faced:
Excessive Weight Discrepancies: I was charged a ₹600 weight discrepancy fee on a product worth just ₹300! The weight reconciliation process is completely unfair and inflated.
Frequent Technical Bugs: The platform frequently encounters technical glitches that disrupt smooth order processing.
Poor Delivery Performance: Orders fail to get delivered even after direct delivery confirmation from the customer. Shipway repeatedly cites "operational issues" for non-delivery.
Unhelpful Support: The customer support team is slow to respond and fails to resolve critical issues on time.
Highly disappointed with the service. Would not recommend it to serious merchants looking for a reliable shipping partner.
