Reviews (3,139)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
All reviews
Edited November 6, 2018

When you read the description you have one perspective, when you install its not the same. A few things they do not tell you. This may be a good solution if you have a custom developer but not out of the box integrated as they make it seem.

1) You can only use one subscription schedule, such as daily, weekly or monthly. I use Weekly and Monthly with Bold.

2) This solution requires that you DUPLICATE all your products thereby creating a dedicated item for your subscription - Bold does not!

3) Support is OK at best. They only provide support over email. I was migrating from an existing solution and as such, they claim to offer migration support. I filled out a form, was never contacted and had to inquire a few times about this before someone responded. When I finally got someone from migration, they sent instructions. They never provided any guidance or recommendations considering I came from another solution.

4) Also, this is NOT as integrated as claimed. It is basically a bolt on a standalone solution. Landing pages, etc are added on to the site versus the integrated solution you get BOLD.

5) Also they are very limited in the payment processors they support, only two options. Stripe is terrible and we use paypal but in order to use them, you have to have Braintree which has much higher interest rates than paypal even though they are a PayPal company. It benefits a company to ensure ALL your payment processing is done through one company.

It surprises after reading this solution how my perspective was this was going to be an awesome solution. Not the case!

OP2 Labs- ProT GOLD Liquid Protein
United States
About 2 months using the app