Reviews (87)
Overall rating
4.8
December 12, 2018
Caused too many problems and took ages for the rates to update to the cart making testing a headache
Butlers Wine Cellar
United Kingdom
About 1 month using the app
Atom Yard replied
March 17, 2019
Hi! I’m sorry to hear that you had a frustrating time with the app. The reason you might not have been seeing the rates instantly reflected in the checkout is because Shopify ‘caches’ (saves) your cart shipping rates for 24 hours and a new rate is not requested unless the cart contents or shipping address is changed. This speeds up the checkout loading for your customers, but can cause issues when doing test orders. This is also not related to our app and will happen with any Shopify shipping app. If you would like to give Better Shipping another try, please let me know!