Reviews (87)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly value this app for its ability to create detailed and specific shipping rules, such as per product rates and zip code-specific fees, enhancing shipping processes and customer satisfaction. It supports international shipping and offers customization like tiered rates based on order quantity. The customer service team is praised for their quick, effective support and ability to provide tailored solutions for complex shipping needs.
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10/10 experience with the Better Shipping team.
They have fully thought out app and a quick response support team via email.
Would recommend it for any company working with Shopify or freelancer seeking to meet the client complex needs
Great app we have used for many years now cant fault it, and support is second to none,
We love this app! We have a big range of shipping rules we need for our products and the app is perfect. Had an issue recently where a rule seemed to not be working as intended and Jess was super helpful and quick resolving it for us.
Peter, Jess and team have been very helpful. Helped us configure a difficult shipping scenario. Better Shipping provides a way to set up per product shipping that no others seem to.
Excellent support. Knowledgeable staff. I worked with Peter, who assisted me with my shipping needs. He guided and deployed the necessary configuration, making it fast and easy.
The product has a lot of settings for many shipping needs and rules, and I highly recommend it.
I have been using this app for the last few years and have found the support and responsiveness to be fantastic!
Excellent app: simple to use, and very responsive support. The combination of rules and per-product flat rates meets our needs better than any other shipping app we've tried.
Excellent customer support! I reached out with a few questions about a feature I couldn't figure out and the customer support team were very helpful and fixed my issue very quickly.
App works great for excluding specific shipping zones for our business as well as having an array of options and possible combinations to tailor shipping rates to your business' needs. What really stands out though is the fantastic support given by the Better Shipping team. Peter and Andrew both responded to our questions very promptly and were quickly able to help us out with the customisations we wanted to make.
I have been using Better Shipping for the last few years and the Support from Peter has been fantastic. Shipping is a difficult task especially in my field of furniture but with the assistance of Peter he has made things so easy and Better Shipping gives me the flexibility I need to make it work.
Thanks for all your help guys.