Better Shipping , 164 reviews

Overall rating
Counts per rating level
  • 75% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for setting up complex shipping rules, including shipping by weight, location restrictions, and varying rates based on order quantity. It's particularly beneficial for businesses with unique shipping needs and those with complex international shipping requirements. The app is user-friendly and praised for its excellent customer support team, known for their prompt, patient, and helpful responses. It's been a game-changer for businesses, helping them solve issues with default shipping settings and increasing profits by allowing individual shipping rates for each product.

April 27, 2023

Great support team that will help you through any customization (thanks, Peter!). The app solves yet another one of Shopify's unfulfilled basics - choosing only the most expensive shipping rate when two products with different rates are added to cart (currently Shopify adds up the two different shipping costs).

Great experience, super patient and willing support and great communication!

babybub | Maternity & Beyond
United States
About 2 months using the app
October 6, 2022

App works great for excluding specific shipping zones for our business as well as having an array of options and possible combinations to tailor shipping rates to your business' needs. What really stands out though is the fantastic support given by the Better Shipping team. Peter and Andrew both responded to our questions very promptly and were quickly able to help us out with the customisations we wanted to make.

About 4 years using the app
July 6, 2023

The app does just what I want it to do. it helps me ship my products by weight and even helps me restrict shipping to specific locations. The team helped me with all my questions and guided me through the setup process. Superb and prompt customer service. Definitely worth the money!

United Kingdom
3 months using the app
March 21, 2023

Just got the Better Shipping app last week and had incredible, prompt support from Peter in getting everything set up the way I needed

Looks to be all good so far :)

Revivify Health
6 days using the app
May 10, 2023

Excellent customer support! I reached out with a few questions about a feature I couldn't figure out and the customer support team were very helpful and fixed my issue very quickly.

Plume Ridge Bottle Shop
United States
Almost 6 years using the app
July 27, 2023

Solved our shipping issue perfectly. Also very great support! They even helped us set it up on our Shopify account. Free of charge during the test period.

9 days using the app
April 11, 2023

Amazing app to solve shopify's stupid shipping situation. Customer support ( Peter ) was quick to reply and give me step by step instructions to solve my shipping problem. If you need to have multiple shipping prices this is the app you need.

No Dream No Drive
United States
2 months using the app
May 11, 2023

Fantastic customer support and really powerful system. We use this app to manage our complex international shipping requirements and it works very well

United Kingdom
Over 1 year using the app
July 4, 2023

great help for us .Thank you very much! We have worked it well.
Customer service is quick and helpful for us.

Honey Play Box Official
United States
About 2 months using the app
April 17, 2023

This app is very easy to use, the customer service is good, they reply and give detail instruction quickly.

Harvey Woodworking
United States
Over 3 years using the app