Reviews (171)

Overall rating
4.4
Counts per rating level
  • 76% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to configure per-product shipping rates, ideal for stores with varied inventory. It supports complex shipping rules, including location and weight restrictions, and offers tiered rates for multiple items. The checkout process is enhanced for seamlessness and simplicity. Recent updates have improved its functionality and flexibility. The support team is praised for their responsive and effective assistance.

May 12, 2018

Just love this app! So easy to use and setup and the amazing customer service is like the icing on the cake! Highly recommend it!

Custom Cre8tive Designs
Canada
Almost 3 years using the app
January 2, 2019

The customer service for this app is outstanding. Peter did an excellent job in getting this app to work for me and my unique shipping needs.

Bombay Tile
United States
Almost 3 years using the app
Atom Yard replied March 17, 2019

Thanks! We really take pride in our customer service and it’s great that Peter could create a solution for you!

January 26, 2019

great support and app! they went above & beyond to help us with our quite complicated shipping scheme

The Million Roses Budapest
Hungary
Over 2 years using the app
Atom Yard replied March 17, 2019

Thanks for the feedback! We’re so happy we were able to work out a solution with you!

February 26, 2016

Simple, yet powerful. This app gave me exactly the features I was looking for. I needed to have both fixed rates and variable rates. But I also needed to have rates that were excluded from free shipping. Thank you for this solution.

Sealife
United States
Over 2 years using the app
December 13, 2017

I have been using Better Shipping on my first Shopify store for a while, and I love the per product shipping.

I recently opened a second store on Shopify, and I have 2 products that can only be shipped within the USA. Everything else in my store can be shipped worldwide. I had to find a way to restrict delivery areas for those 2 products and also use per product shipping. I couldn’t figure out ...

Bensons Best
Canada
Over 2 years using the app
May 22, 2017

Brilliant app that did everything we need. www.dizzykitten.co.uk

The Custom Gift Store
United Kingdom
Over 2 years using the app
November 5, 2021

I have used this app for years and have been 100% satisfied with it. It ticks all boxes and does everything that I need from it. It easily customisable and user friendly and the support team are hands down the best I've ever come across!

We are Food
South Africa
Over 2 years using the app
April 10, 2018

Works great, awesome customer service!

Coffeecology1
Canada
Over 2 years using the app
December 4, 2019

This app helped solved all my issues when it came to shipping products internationally and restricting which products could be sent to certain countries and not others. I also needed to add an extra shipping option and when I couldn't figure it our myself, Jess jumped in and set it up for me. Extremely responsive, easy to use and fixes all your shipping needs!

Kokoro Care Packages
United States
Over 2 years using the app
December 22, 2020

We downloaded this app to set up more specific shipping rates via postal code. It has been working great so far and Jess and Peter were extremely helpful in getting this set up!

Silver Creek Nursery
Canada
About 2 years using the app