Reviews (168)

Overall rating
4.5
Counts per rating level
  • 76% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust customization of shipping rates and rules per product and location. It's praised for handling complex shipping requirements, including tiered rates and restrictions, and for solving shipping limitations. The app is user-friendly, easy to set up, and can manage a large number of products. It's appreciated for increasing profits by allowing individual shipping rates and for its ability to restrict shipping to specific areas. Merchants find it worth the price and commend the customer support team for their prompt and detailed responses.

July 17, 2017

LOVE THIS APP! Since we sell a lot of furniture and vintage furniture, this app allows us to add shipping per individual item. Great customer support! Highly recommend if you need per product shipping.

Houseofpresley
United States
About 2 years using the app
November 14, 2017

Very Useful App, We ship to the UK and Northern Ireland however needed to set different rates based on Post Codes and based on cart values, this app handled both of these things easily and effectively. It is also very easy to manage if you need to make any changes. Would recommend

Werchristmas
United Kingdom
Almost 2 years using the app
Edited November 13, 2019

Everything was great no complaints at all it was perfect. No complaints, thank you guys!!!!!!!!!!!!!!

Nutaku Store
United States
Almost 2 years using the app
Edited August 28, 2021

My business wouldn't run without this app. Jess was amazing in helping me get set up, and it has worked without me having to lift a finger ever since. This is the best app I've installed, and I highly recommend it. Thanks Better Shipping Team.

Buxton Harvest
Australia
Almost 2 years using the app
September 6, 2017

This app fixes the broken shipping system of Shopify, and the beta version 2 adds different shipping rates per country! It's perfect for all your shipping requirements! YOU NEED REAL-TIME CARRIER SHIPPING ENABLED! This is an extra cost through SHOPIFY and has nothing to do with this app! You will find that ALL shipping addons require this feature and you MUST have it enable through Shopify first. Do not blame the developer of this app because this is something Shopify has required on their end.

Crebbatech
Canada
Almost 2 years using the app
May 11, 2023

Fantastic customer support and really powerful system. We use this app to manage our complex international shipping requirements and it works very well

Futurepump
United Kingdom
Over 1 year using the app
December 13, 2018

I love this app, The Customer Service help me install this app in 2 stores in a day!

very simple to use, and much better than the basic Shopify rates! + i try many other apps out there that do the same and in the end, i come back to "Better Shipping" worth the price and the credibility!

very recommended!

I Go Goldan
United States
Over 1 year using the app
Atom Yard replied March 17, 2019

Thanks! We really take pride in our customer service and it’s great that we could help you out!

May 14, 2019

This is an outstanding app. It does everything we were looking for and the support team are first class. I would highly recommend this app if you are looking to do anything custom with your shipping rates

Fantail Cricket
New Zealand
Over 1 year using the app
August 4, 2020

The support from Jess and Peter is fantastic.

When I downloaded the app and asked for support to help start up my Shipping Rules Jess got back to me and guided me through the process.

The app is great as it allows me to build different rules per post code and product.
Especially for Australia it is great.

Great support and app. Highly recommend

Little Bubs and Co
Australia
Over 1 year using the app
Edited August 12, 2021

Jess and Peter are extremely responsive (even with the time difference!) and very knowledgable. No matter the question I have I feel confident they will be able to help and they have made using this app very enjoyable. Evey once and a while another question will come up and they are happy to help.
This shipping app is really great - any problems that come up are due to Shopify restrictions, not the app itself. Would definitely recommend!

TierraSol Studio
United States
Over 1 year using the app