Reviews (168)

Overall rating
4.5
Counts per rating level
  • 76% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust customization of shipping rates and rules per product and location. It's praised for handling complex shipping requirements, including tiered rates and restrictions, and for solving shipping limitations. The app is user-friendly, easy to set up, and can manage a large number of products. It's appreciated for increasing profits by allowing individual shipping rates and for its ability to restrict shipping to specific areas. Merchants find it worth the price and commend the customer support team for their prompt and detailed responses.

June 19, 2018

When I downloaded Better Shipping I was on a tight deadline and under a lot of stress as we had to launch a new product the next morning that needed specialist shipping terms. I emailed them thinking I'd get a reply within 24 hours and their email would not arrive in time to be helpful. To the contrary their reply arrived within the hour and was extremely helpful - solved my problem and meant that I was able to launch the new product as planned. Their 2.0 update is impressive and powerful but simple enough that you can work it out for yourself. I do not regret purchasing Better Shipping for a moment.

Mevrouandco
South Africa
Over 1 year using the app
Edited March 6, 2016

works great! Use their other app for customized delivery area. Work great in combination.

Milk Eggs
United States
Over 1 year using the app
August 21, 2020

No matter how thick I was in setting up Better Shipping the guys fixed things for me quickly. Even though in Australia and us in the UK there was no big wait. Don't these guys sleep :-)

Funky Nut Company
United Kingdom
Over 1 year using the app
August 1, 2022

Simple, it just works as it should, is very flexible and the support is second to none. Highly recommended as a third party shipping solution.

Classic-Dressage.USA
United Kingdom
Over 1 year using the app
Atom Yard replied August 1, 2022

Thanks for the review! We love that Better Shipping could help with your dressage store’s shipping needs and improve your Shopify shipping.

August 27, 2019

Excellent app, which we have used on multiple editions of our website.
The development team went the extra mile to help migrate the settings across the website and nothing has been too much trouble.
Definitely recommend Better Shipping.

The Cornish Bed Company
United Kingdom
About 1 year using the app
February 23, 2018

GREAT APP!! amazing results and great value too!

Thatanythingstore
United Kingdom
About 1 year using the app
May 8, 2022

I'm not the most tech savvy I have some products that require different shipping etc and I def needed help making the system work for me. In the end I required ( and continue to require) assistance from the team and they have always been very helpful and tweak the rules that I have set up incorrectly.

No Guilt Bakes
United Kingdom
About 1 year using the app
October 25, 2019

Better Shipping really helped me out in resolving some shipping issues I was having... the app works brilliantly well and is logical to use. They also helped me out on a closely-tied but somewhat unrelated issue, so they went well and truly above and beyond the call of duty. Very impressed with their support.

bogus-potus.com
Australia
About 1 year using the app
June 29, 2015

The app is really good. It solves a lot of headaches if you have varying shipping prices in your shop. Support is also very helpful and answers questions quickly.

Jazzradio
Germany
About 1 year using the app
December 14, 2018

I had a complicated series of freight rates & shipping zones & the customer service I received form Peter at Better Shipping was second to none. Highly recommended.

Aquarium Gallery
Australia
12 months using the app
Atom Yard replied March 17, 2019

Thanks for the review! We’re glad we could work out a solution that met your shipping needs!