Overall rating Based on 116 reviews
Trying to bulk update and not working, also no help from support
Sorry to hear that you had a bad experience with Better Shipping! We’re always more than happy to provide as much support as you need to get things working. If you contact us with any issues we always work as quickly as we can to resolve them for you!
Elaine Gleason Studio
Very helpful customer service. It was a delight to better understand the capabilities of Better Shipping.
I'm so glad I found this shipping app.
I was having trouble setting different shipping rates per product on my shopify store.
After installing the Better Shipping app I couldn't believe how simple they made it to do exactly what I needed done.
It's well worth the small monthly fee.
"In my opinion this is a MUST HAVE app to handle your shipping rates"
Well done Better Shipping!!
PS. shopify customer service recommended this app to me to help with my issue.
I'm so happy they did.
Thank you, everything as perfect as expected.
LOVE THIS APP! Since we sell a lot of furniture and vintage furniture, this app allows us to add shipping per individual item. Great customer support! Highly recommend if you need per product shipping.
This app is fantastic and handles our complex shipping/local delivery requirements very well! Check us out www.bikeables.com
The Custom Gift Store
Brilliant app that did everything we need. www.dizzykitten.co.uk
Watch British Tv
Finding it hard to locate the instructions but other than that this is a perfect app!
Thanks for your feedback! We’ve since updated our help guide and have also set up a few tutorial videos!
Come Visit Estes Park
I LOVE this app! I've been using it for a few weeks now. When I first installed it, I had a clear vision of the kind of shipping structure I wanted for my store but was finding no way to do it in Shopify's native set-up. Then I learned of this app and how to get it (even though I'm on the Basic plan). I installed it, but was still struggling to get it configured the way I wanted, so I emailed support (aka Peter -- SHOUT OUT!!)... who was AMAZING! We spent about a week emailing, trying to figure out how to set up what (all) I wanted. Then... Peter went above 'n beyond (even more) by offering me the opportunity to try out a beta version that he felt would more easily allow me to do everything I wanted. I'm SO PLEASED to say that, to-date, I've experienced no hiccups, no challenges, found even my multi-faceted desires fairly easy to configure and set up (even though Peter offered to help -- I had it done before our emails caught up. Lol), and it's been running like a charm... Now if I can just remind myself to be sure it's all connected to new products as I add them to the store. (Some products have individual shipping rules, while others follow general overall rules.) :) If you're wanting to get more creative of even customize your shipping to better serve your customers, this app is a no-brainer and worth every (tiny) penny. (Seriously. For what you get, this app is SO inexpensive compared to others.) Don't hesitate. Make life easier on yourself!
this is our second store that we're using better shipping on. easy to use, easy to set up. great app.