Better Shipping , 167 reviews

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for setting up complex shipping rules, including shipping by weight, location restrictions, and varying rates based on order quantity. It's particularly beneficial for businesses with unique shipping needs and those with complex international shipping requirements. The app is user-friendly and praised for its excellent customer support team, known for their prompt, patient, and helpful responses. It's been a game-changer for businesses, helping them solve issues with default shipping settings and increasing profits by allowing individual shipping rates for each product.

February 5, 2021

This app helped solve a problem we've struggled to solve for programmatically for several months. We are very excited to have found it. We also received excellent support in setting everything up. Thank you!

H2O+ | Japan Designed Clean Skincare, Clean Conscience
United States
10 months using the app
June 11, 2018

This is an app that is simple to navigate, but can handle very complex shipping needs. Support is incredible. I have a number of products in my store that have a complex set of shipping rules associated with them (freight flat rates, price breaks for bigger orders, excluding certain items, etc), and the support team was able to get the right configuration in place in order to make everything work together. Support is friendly and fast. I highly recommend this app and the Atomyard team if you have any shipping rules you need to implement.

Unitedrv
United States
9 months using the app
May 24, 2021

App works great and is pretty straight forward to set up and use. The one problem I did encounter (which was just me not knowing how to do something quite specific) was immediately addressed by the Jess & Peter . Really good support which is a must these days. Happy to recommend.

I Love a Hangar
Australia
9 months using the app
March 26, 2018

Really good app! So happy! It's so simple to use!

Private Storey
Philippines
8 months using the app
May 14, 2019

Better Shipping assisted us in doing some very customized and complex shipping rates. The customer service is top-notch, especially when trying to implement such complex solutions.

TheIsmaili
United Kingdom
8 months using the app
Edited July 13, 2016

Easy app to get started with shipping rates. complex rule building available. www.bvsydney.com

Black Velvet Sydney
Australia
8 months using the app
June 29, 2016

Customer service is phenomenal! Very new to using Shopify and this app works like a charm.

The Indulge Store
United States
8 months using the app
Edited August 24, 2016

This guys are extremely take caring. I had an issue and was extremely angry with them but they work untiringly until solve and amend the error, they keep track of my problem even days later.

The Creative Item
United States
7 months using the app
July 22, 2020

Peter has been so helpful in getting this app up and running, it does exactly what I need it to do, breaking down products into separate postcodes with seperate prices as well as restricting certain products to specific postcodes. Excellent service and app!

Supplement Clearance World
United Kingdom
6 months using the app
March 30, 2021

I live in Japan and my online store is located here, catering to the discerning Japanese consumer. Initially I had a little difficulty in configuring the freight rate individually per product. However, I contacted support, who promptly answered and solved the problem immediately.
I loved it!! It certainly deserves a 5 star rating! ★★★★★ !!

DEGUTI
Japan
6 months using the app