Reviews (168)

Overall rating
4.5
Counts per rating level
  • 76% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust customization of shipping rates and rules per product and location. It's praised for handling complex shipping requirements, including tiered rates and restrictions, and for solving shipping limitations. The app is user-friendly, easy to set up, and can manage a large number of products. It's appreciated for increasing profits by allowing individual shipping rates and for its ability to restrict shipping to specific areas. Merchants find it worth the price and commend the customer support team for their prompt and detailed responses.

February 8, 2018

I love Better Shipping and I love the support team. They are really great and even let me try their version 2.0 in advance and anticipated my every need. Thanks a lot Better Shipping for solving my every shipping need

Omgtrendy
United States
6 months using the app
Edited August 24, 2016

This guys are extremely take caring. I had an issue and was extremely angry with them but they work untiringly until solve and amend the error, they keep track of my problem even days later.

The Creative Item
United States
5 months using the app
March 30, 2022

Great app to set up complicated shipping rates! I had to multiply the rates by product and nothing was working better than Better Shipping ;)

Fast-Stairs
Canada
5 months using the app
December 6, 2017

Amazing technical support and excellent app. Exactly what we wanted. Thank you very much, Peter, for your great work and help to configure this brilliant app in our store. Highly recommend to anyone trying to increase profits by setting shipping rates for every product.

Amboomarkt
Germany
4 months using the app
April 7, 2016

I use this with the Printify and Printful app, and it was an easy setup. Tutorials are easy to understand and follow. Great service

Clowncoffinsart
United States
4 months using the app
August 9, 2019

We've been using this app now for several months and really can't fault it.
We have some very complicated shipping rules, which no other app has been able to handle. Peter helped us set it up, which did take several hours and emails to do, but we got there in the end and have been using it ever since.
The only issue we had, which was not really an app fault. If you add new products to your store (which we do often), you need to remember to go in to the app and add them to your rates.
5 Stars Pete & Jess. Fantastic app

Uniquely Yours Down Under
Australia
4 months using the app
August 30, 2017

I'm so glad I found this shipping app.
I was having trouble setting different shipping rates per product on my shopify store.
After installing the Better Shipping app I couldn't believe how simple they made it to do exactly what I needed done.
It's well worth the small monthly fee.
"In my opinion this is a MUST HAVE app to handle your shipping rates"
Well done Better Shipping!!
PS. shopify customer service recommended this app to me to help with my issue.
I'm so happy they did.

Mydogpassion
United States
4 months using the app
January 31, 2016

Very easy to set up. It's flexible enough to cover a range of possibilities the basic shipping table can't begin to touch. And, the support is legendary. A problem came up that turned out to be something else, yet the Better Shipping tech support was willing to get in there to help figure it out. Great app, great support.

Lifesbest
United States
4 months using the app
May 24, 2020

After using multiple different apps with no success I installed better shipping and reached out to support and a few emails between Jess and Peter we found out a solution and they worked with me and really appreciate there help and support! Thanks guys much appreciated

Cocoa Ooze
United Kingdom
3 months using the app
June 29, 2016

Customer service is phenomenal! Very new to using Shopify and this app works like a charm.

The Indulge Store
United States
3 months using the app