Overall rating Based on 116 reviews
Great app and function very well.
I got the app working after getting help from 3 Shopify people. there is. Delay in getting help from my location during the dy as im in Canada and customer support is in Australia.
Hi! I’m glad we were able to help you out! We really take pride in our customer service and aim to respond to all emails in less than 24 hours but I can appreciate the time difference can cause frustration at times.
The Real Big Deal Com Au
Great app, does exactly what I need. Excellent and very responsive support. Highly recommended. By the way, if you can't afford the most expensive Shopify plan but need this app, contact Shopify and they can add the Real Time Shipping module onto your account. (if you pay an annual subscription they throw it in for free.)
Great customer service. They are very responsive if you have any issues. It is nice to be able to set different shipping costs based on individual items. Thanks again!
Something Sweet Party Favors Llc
Does half of what I need it to do. I have the option to add the shipping for various products at various prices HOWEVER.. it does not combine shipping so I have lost more customers than I have gained because of overly excessive shipping charges. For example, if they purchase 6 items, it charges $6.95 shipping for every item for a shipping cost of $41.70 instead of just $6.95. My customers are jumping ship so I'm paying out monthly more than I am making.
Sorry that you had a bad experience with Better Shipping! We’ve recently released our version two update which allows you to tier shipping over groups of products! This feature can prevent overcharging on orders. If you’d like to try give Better Shipping 2.0 a try, please just let me know!
Not a very good app for our delivery situation
I’m sorry we weren’t able to provide a solution for your shipping needs. We really take pride in our customer service and we’re happy to work with our customers to provide more custom solutions for shipping scenarios!
Does what it says and is stable on the front end. We ship large heavy items, so standard Shopify real-time carrier shipping didn't work for us. This did the trick as we can add shipping amounts per item.
Fantastic support staff. I had a small problem recently which was rectified pretty much straight away. Great app.
I will never give this app less then 5star. I understand that this is a lot of work to download app and make it work, me too were having Soo many hickups with making it work but peter (admin person) was helping me with each step and now it is working with no problem. This app made my store and life Soo easy going. It is a Must have app.
The Creative Item
This guys are extremely take caring. I had an issue and was extremely angry with them but they work untiringly until solve and amend the error, they keep track of my problem even days later.