Reviews (98)

Overall rating
3.9
Counts per rating level
  • 62% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 6% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 18% of ratings are 1 stars
All reviews
January 25, 2019

BE AWARE, TOTAL SCAM !!!!!!!!! very Disappointing in any sense , the worst was that they CHARGE for CLICKS not for Sales as they write in their policy they just Suck your Budget of 100$ that they initially requested NOT even one SALE what i can say, i have even make an OFFICIAL COMPLAINT on Shopify Support !
my Shop : www.eugfashion.com

EUG FASHION
United States
About 1 month using the app
Rontar Group OU replied March 14, 2019

Hi there,

I’m very sorry you haven't seen results from using our app. But I would like to give a detailed answer to your review:

1. We bill per click/impression, not per sale. This is clearly stated here: https://help.rontar.com/hc/en-us/articles/360002831574-How-does-Rontar-charge-my-account-

2. We did bill you $100 initially, but you spent only $55.81 of it. The rest was refunded to you upon your request.

3. You spent just $55.81 on retargeting, which may not always be enough to see sales. Sometimes you may spend $50 and see no sales, then you see 2 or 3 sales with the next $50 spent on ads. This is how it usually works.

If you ever decide to give our app a try again, we have a free plan now that you can use.