Reviews (3,138)
They should have a punch list to start.
There's several things they they don't tell you when you sign up. It does not work with quick view, you'll have to have custom coding done or remove quick view completely from your site. It does not work in facebook or instgram stores. It does not work with the "you may also like" feature in shopify. These were all things we had to find out the hard way and hire a coder. I am not a huge fan of how long their response time is for emails, generally 12-24 hours. Some of our issues took several days to get fixed because of the slow response time. I may seem impatient, but I am running a business here. They REALLY need a live chat!
There is very limited options when it comes to discount codes. They do not offer the same options as in Shopify, which is really annoying. There is only simple % discount, no BOGO :(
Our store has a monthly beauty box as well as 300+ products so we like to offer a variety of discounts.
Also, just learning after 6 months later that when your customer updates their address in Shopify it does not carry over to ReCharge. This has caused quite an issue with customers who had updated their address and we still shipped to old address from the system.
