Frequently Bought Together CBB

Frequently Bought Together CBB

Reviews (1,047)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
    1.0K
  • 3% of ratings are 4 stars
    33
  • 0% of ratings are 3 stars
    3
  • 0% of ratings are 2 stars
    1
  • 1% of ratings are 1 stars
    7
All reviews
Edited February 18, 2019

I find this app to be very confusing and not easy to navigate. I watched the Video Tutorials and emailed the team 3 times trying to follow their instructions. Not worth my time

Backwards Boutique
United States
About 1 month using the app
Code Black Belt replied March 25, 2019

[Note: the feature which allows developers to reply to reviews has only been available since March 2019, that's the reason for the late reply]

Unfortunately, the merchant was having trouble configuring manual recommendations in their admin page.

Our team offered explanation and assistance throughout our correspondence. However, we do not have access to a merchant's admin page (only our app preferences) and would have been happy to help and show how to configure recommendations, but the app was subsequently uninstalled.

We reached out to the merchant inviting them to reinstall the app so we could show how it works and its true potential and functionality, if configured properly, and offered to speak via telephone to help as a gesture of goodwill, but unfortunately we received no reply.