Reviews (4,173)
Live chat service is awesome, it's very helpful as this is my first time using privy. I haven't explored much their features, but knowing they provide live chat service is relieving. Thanks Andy!
Cons :
I was confused earlier, i didn't notice that they have 2 different plans at same price at $24, so i subscribed the wrong plan. I thought that newsletter feautere was already included in plus plan, but it's in automate plan instead. I just changed my subscription, i hope shopify will adjust the balance in the next billing. I suggest that privy should make it more clear about automate plan, cos it doesn't show up on the pricing table.
Thanks for your review and glad Andy could help you out! We're looking into ways to be clearer with our pricing so this doesnt happen again.