Reviews (23)
I have tried this APP for many websites never sold anything from here. I only like the aspect of looking like a big shop. Otherwise $29.99 per month well not sure if it is worth that. Hard to get anyone to understand your problem. Also cannot cancel account nor get any Refund/Credit. I removed the APP 9 days before next payment was due and had to ask Shopify to contact them about refunding my 29 dollars. Not sure if they ever paid it back. They are all about collecting the monthly fees. I also had my website database shreded about the same time they removed all the dropshipping items. Took several weeks to re-coop. I will never use them again. Do your research and go to the companies direct. Note: they care so much about you that you have to pay $5 to get your advertised prices done for you. Don't try to contact them for a refund or any issues. Just pay your $29.99 per month and deal with it. Company Motto.
We are sorry to hear that your experience was frustrating. We would like to clarify a few important points for transparency.
Regarding sales performance:
Wholesale2B provides access to suppliers and automation tools, but sales depend on many factors such as niche selection, pricing strategy, marketing, traffic, and store optimization. We do not guarantee sales, and results vary from seller to seller.
About billing and cancellation:
All app billing is handled directly by Shopify. If a subscription is active during a billing cycle, Shopify may still charge at the end of that cycle even if the app was uninstalled beforehand. We do not manually charge cards. Cancellation must be completed inside the account dashboard before uninstalling. If there was any billing confusion, we are always willing to review it with specific invoice details.
Refunds and credits:
Refunds are reviewed case by case. If Shopify contacted us regarding a billing dispute, we always respond to their inquiry. We do not ignore refund requests.
Database issue:
Our app does not have access to delete or damage a Shopify store database. When products are removed, it is typically due to supplier discontinuation, out of stock automation settings, or app disconnection. We cannot access or shred a store’s database structure.
$5 price automation feature:
The optional pricing automation add on is clearly stated inside the dashboard and is completely optional. Sellers can set their own pricing manually at no additional cost.
We understand that dropshipping can be challenging and not every model fits every seller. However, we are not “just about collecting monthly fees.” Our goal is to provide tools and supplier access for those who choose to use them.
If you would like us to review your specific case, billing date, or ticket history, please reach out with your store name and invoice details. We are always open to resolving concerns properly.
We wish you success in your business moving forward.
