Reviews (3,139)
We've been using ReCharge for the last year and a half and it does what it needs to do. Beyond that, it really falls short in a number of ways.
External Checkout: All of your customers will be redirected to an outside checkout portal so capturing abandoned carts is impossible unless you want to pay for one of their "partner apps". We've been paying upwards of $200/month for ReCharge due to how much volume we do with them so to pay another $500+/month for an abandoned cart app (not kidding, look at the pricing for Carthook) is less than ideal.
Address Change: If a customer changes their address by logging into their account in Shopify it DOES NOT change within Re-Charge. When you are dealing with as many memberships as we do, this became a MASSIVE issue. The time and effort it takes to double-check any address changes before shipping lead to many of our subscription products going to the wrong address and cost us a significant amount of money/lost customers.
Like I stated earlier, it does basic subscriptions but there are some serious flaws with this app.
