Reviews (3,138)
Update 1/10: Same issues still persists meaning I have to email them every month before recurring charges go through to get support to fix it. And now that they make you pay more each month to get better support, especially if they are urgent?!
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Update: I was finally able to get in touch with a helpful support and he (Trevor) was very great about communicating the problems and helping me escalate the issues to resolve them. I wish I can give 5 stars but the app definitely has its problems. Apparently I got a "rare edge case" that can only be resolved when I contact support and it can take a couple day to resolve the issue. I really hope there's a better support system like live chat or call so that urgent issues can be resolved faster.
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Terrible app. Nothing works correctly. Keeps getting error every single month when it's time to automatically process charge. Support does not help - they are unfamiliar with their own app as well.
