Reviews (4,549)

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
All reviews
December 29, 2019

Looks easy to install, I've setup Google Merchant Account successfully. But my products have not been approved.
This is the message I'm getting "Google is reviewing your Merchant Center account. Your product will be re-reviewed once your account is approved." No clarity at all.
How can I resolve this issue so my products are Approved by Google Shopping? Do I need to wait or what?

Rajanyas
India
2 days using the app
Google LLC replied December 29, 2019

Hi there, my name is Jonathan and I am member of Shopify's support team!

This is a great question! That notice is letting you know that your Google Merchant Center account is still within the review period with Google and that once that review is complete, Google will review your products for approval! This process typically takes between 3 - 5 business days.

I'm going to reach out to you via a private e-mail so that I can provide some more information on that process, and offer support with getting the app up-and-running for you. Be sure to check your inbox (and junk mail) for that!

Jonathan E. - Shopify Support