Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,611)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
    1.5K
  • 3% of ratings are 4 stars
    54
  • 1% of ratings are 3 stars
    9
  • 1% of ratings are 2 stars
    9
  • 2% of ratings are 1 stars
    40
All reviews
December 31, 2019

This app is a great concept and our store depends on it to integrate pickup and delivery, but good luck if you ever have an issue and need support!

We spent the entire holiday season trying to get help with Zapiet order issues and two weeks later with the holiday season behind us still no "support"

St. Kilian's Cheese Shop
United States
Over 1 year using the app
Zapiet replied January 2, 2020

Hi there,

Thank you for taking the time to leave your feedback!

It appears that you had a little trouble getting our Deliv integration activated on your store. There are several steps involved in getting the integration up and running, and multiple teams involved in the process. So it can take a little while to configure, especially during the holiday season. We are actively working with the Deliv team to streamline the setup process as much as possible.

I'm looking forward to speaking with you tomorrow and completing your setup :)

Kindest regards,

Sam