Reviews (677)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
All reviews
Edited February 26, 2020

We installed this app in a test shop to try it out, and after being happy with how it works we are now busy installing it into our live shop.

But you need a lof of patience with this app because support is really slow and a lot of times they don't read your question properly. This means that most questions sent to support will take a couple of days to get a proper answer, mostly because it has to go back and forth a couple of times. Plus for some reason you need support to get the app up and running for the first time, so installing this app will take a couple of days. This is really frustrating and time consuming, so make sure you have the time and patience if you want to use this app.

Flawedbrand
Netherlands
About 23 hours using the app
Orbit replied February 27, 2020

Hi there — it looks like some of your emails caught us over the weekend (outside of business hours) so we apologize for the delay. The app does have an automatic installation process initiated by the merchant (yourself) but with customized theme setups there can be snags, requiring our support team to resolve. We've sent you a follow-up email to address any additional concerns, so please keep an eye out in your inbox!