Reviews (4,591)

Overall rating
4.5
Counts per rating level
  • 73% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
All reviews
Edited June 21, 2020

Update- the issue was resolved as noted after this update! Appreciate the assistance. Have to have Google of course, but nobody answers the support questions submitted. So this leaves no choice other than to be very harsh in this review. Have had support questions out there for a week already an no response. not sure where they get directed to.

Mettalusso Love + Luxury
United States
About 1 year using the app
Google LLC replied June 8, 2020

Hi,

I'm Cíara from Shopify Support, thanks for taking the time to review our app.

When you send us a message through the "Get Support" button, it comes to us from the email under Settings > General and Account Email. You may not be checking that email address to get to the messages. I'm going to follow up with you via email to get to the bottom of this and get it solved for you!

Cíara