BOOSTER SEO & IMAGE OPTIMIZER

BOOSTER SEO & IMAGE OPTIMIZER

Reviews (4,259)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
    3.9K
  • 5% of ratings are 4 stars
    210
  • 1% of ratings are 3 stars
    32
  • 0% of ratings are 2 stars
    19
  • 2% of ratings are 1 stars
    106
All reviews
Edited July 13, 2020

Charges for an app that has been uninstalled prior to the renewal date. We signed up for the free tester of this app, which we deleted a few days later as it was not what we required at the time. Ie the free trail was still in use.

Low and behold, we have been billed for a month worth of usage which is completely wrong and unethical. Please tell Shopify users that your "free" means that you will have to pay for something you did not utilize month-end.

Very disappointed and all credibility is now lost for your app for us to even consider signing up in the future.

Please be very careful with this one.

Asatsi Africa
South Africa
6 months using the app
Booster SEO replied July 14, 2020

Hi there,

I'm so sorry for any trouble you experienced here. I'm afraid that I haven't been unable to locate your original refund request where I can reference your email address.

I have submitted your refund to Shopify for processing. You should see this reflected in your account in 3-5 days.

Please contact us at seo@boosterapps.com as we would love an opportunity to turn this experience around for you.

Cheers,
Lloyd