LE ‑ Store Migration & Import

LE ‑ Store Migration & Import

Reviews (285)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
    272
  • 2% of ratings are 4 stars
    6
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
    2
  • 2% of ratings are 1 stars
    5
All reviews
Edited July 17, 2020

BEWARE!!!! JENNY/LUU DOAN DELETED OVER 8200 PRODUCTS, CUSTOM COLLECTIONS AND CUSTOM TAGS! FIND ANOTHER COMPANY. WE SPENT OVER 200 HOURS CREATING THE STORE AND HAD TO REBUILD IT AFTER IT WAS DESTROYED BY JENNY. HAD TO GIVE 1 STAR TO BE ABLE TO SUBMIT REVIEW, THEY DON'T DESERVE THAT!!! OH, THEY ARE IN VIET NAM, SO YOU CAN ONLY MESSAGE THEM AT 3AM!! THEY NEVER TRIED TO FIX THE ISSUE AND OFFER TO COMPENSATE MY COMPANY. VERY UN-PROFESSIONAL. VERY UNCOOPERATIVE WITH ME, THE CLIENT. I DON'T RECOMMEND.

Max Nature
United States
28 days using the app
LitExtension replied June 2, 2021

Hello Max,

On behalf of the team, I sincerely apologize for the inconvenience that we have caused you.

Customer satisfaction has been LitExtension's top priority since the very beginning and we have always thrived to deliver the most pleasant migration experience for our customers. Unfortunately, mistake was made by our team which caused you great disturbance and we are truly sorry for that. We have worked with our team to ensure that this will never happen again in the future.

Once again, we are terribly sorry for your unpleasant experience. Hope to have your understanding.