Green Gate Bio Packaging
I recently used LitExtension to take the plunge and migrate from Volusion across to Shopify. We had been using Volusion for almost 9 years and had a fair amount of data to migrate! I was rather apprehensive, to say the least, but having contacted the LitExtension team several times before signing up I was always really impressed by the customer service I received. I performed their recommended 'Demo Migration' to test the software then proceeded with their All-In-One service. I was then assigned to Derek who performed the migration and he was excellent - always happy to help and prompt at replying to emails and queries. I'm really glad I chose LitExtension - don't let any typos on their website put you off! Their support was thorough and I always felt like I was in good hands.
Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.
All the best,
LitExtension was a great find when we needed to migrate our old platform to Shopify (they have many other options too). The assistance from Cara, who helped us through the full migration process was absolutely outstanding and beyond expectations. She stayed the full 4 hour migration window online helping all the way through to completion of the tasks. We had so many questions to ask her as we were migrating our production platform, so she took every question to answer in detail as well as to provide evidence that their solution works without a hitch. We are absolutely grateful for their help and the smart App, well worth the money paid. I was worried about one particular review in here as one said this App deleted all of their products. When I asked about they they took time to demo the process in their store and to assure me that our 9 months work of products isn't going to trash. Thank you so much for your help Cara and LitExtension. We have no hesitation to recommend to anyone who needs to migrate their shopping platforms.
Thank you for your kind feedback. Customer satisfaction has always been our top priority. So, we are thrilled to know that you loved your experience with LitExtension. Please don't hesitate to reach out if you have any further questions.
Customer Service is better than what I've ever experienced. Keep on doing this and people will love your service/ company even more.
Thank you for your feedback! It was such an honor for us to assist you throughout the migration process. Should you have any further questions, please contact us via Live chat on our website or drop us an email via firstname.lastname@example.org. We are more than happy to support you.
Katie m. Berggren ~ Motherhood Art Online Shop
I'd give Derek and his partners more than 5 stars if I could. Excellent customer service that went above and beyond. Fast and kind communication via LiveChat and email, and assistance weeks after my migration. Just excellent, I highly recommend LitExtension. Thank you so much for all of your help!!
Thank you for your positive review, Katie. We are happy to know that you're satisfied with our service and support team as well as would recommend it to everyone. Should you have any further problems, feel free to contact us. We are available 24/7 for you
I used this service to move from cscart more of 10.000 products and a lots of orders, not good service
Our team is so happy that you're totally satisfied with our service. We know you could have options when it comes to store migration, so it means a lot to us that you’d choose to purchase our Shopify App. We hope to keep being your companion if you have any future migration projects.
The Lit team was very responsive and helped us migrate 20,000+ products, 100,000+ user accounts from Volusion to Shopify. They went above and beyond and helped us get to where we needed to be without adding additional scope every step of the way. They're the real deal!
Thank you so much for your kind words. It was such an honor for us to walk with you through your migration process and we're glad that you are satisfied with the services. Should you have any issues after the migration, please don't hesitate to contact our support team. We are more than happy to assist you at any time.
We used LitExtension for our BigCommerce store to Shopify. I thought this would be more of a self service extension rather than a service. I talked to their customer service agents dozens of times. If I had a problem they couldn't quite help me solve, they always had an alternate and good solution. This is a service, not just a tool and I am very pleased with how much they helped up migrate over 150,000 orders!
Thank you for using our service. We wish you all the best with your new store!
BEWARE!!!! JENNY/LUU DOAN DELETED OVER 8200 PRODUCTS, CUSTOM COLLECTIONS AND CUSTOM TAGS! FIND ANOTHER COMPANY. WE SPENT OVER 200 HOURS CREATING THE STORE AND HAD TO REBUILD IT AFTER IT WAS DESTROYED BY JENNY. HAD TO GIVE 1 STAR TO BE ABLE TO SUBMIT REVIEW, THEY DON'T DESERVE THAT!!! OH, THEY ARE IN VIET NAM, SO YOU CAN ONLY MESSAGE THEM AT 3AM!! THEY NEVER TRIED TO FIX THE ISSUE AND OFFER TO COMPENSATE MY COMPANY. VERY UN-PROFESSIONAL. VERY UNCOOPERATIVE WITH ME, THE CLIENT. I DON'T RECOMMEND.
Kirktown Garden Centre
Firstly, the pricing is good compared to other migration apps. The most important opinion I would to offer as this review is that the support is very good. Rarely does anything run smoothly, so having the right support is crucial. Very good value for money.
Thank you so much for using our service. We look forward to supporting you in the future ;)
Have fun with your new store!
Living Expressions Furniture
I was trying to migrate our store from Magento to Shopify. I was really worried about the manual process of copying the products but I am glad I found LitExtension. This tool is amazing and saved me a lot of time. its easy to install and within a few minutes all my catalog was migrated. The team is always responsive and willing to help. Thank you guys !
We are so excited to see your positive reviews on our service and we want to reach out to say thank you for that. It's has always been a good feeling to see such thing. We know you could have options when it comes to store migration, so it means a lot to us that you’d choose to purchase our products.
Again, thank you for that. Wish you and your beloved ones manage through the pandemic safe and sound.