Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient data migration capabilities, including products, customers, and order history. It's praised for handling complex migrations involving multiple languages and third-party inventory connections. The support team is noted for their professionalism and responsiveness across different time zones. Merchants particularly appreciate the All-In-One Migration Service, which includes a dedicated specialist. The app is also commended for its secure migration process, seamless redirects, and reasonable pricing. Merchants report high satisfaction with the app's performance and value for money.

December 18, 2022

Jay made every effort to make sure the mirgration of my Japanese website from BASE to Shopify's platform was a complete success. I was concerned that working across websites with two different languages (Japanese and English) might cause some problems, but Jay was able to migrate everything exactly how I wanted, even changing details like the formatting of names on Shopify to match Japanese customs. While we live 12hrs away from each other, Jay worked late so that we were able to communicate at the end of his day, and I would have mine to test the site and check things. I can't imagine the process being any smoother, Jay's technical skill and helpfulness made a very stressful transition completely easy! I would recommend this service to anyone who needs to migrate any website, I'm positive LitExtension will be the right team!

Milltown JP
1 day using the app
LitExtension replied December 18, 2022

Hi Milltown JP Team,

It was such an honor for us to be your companion during the migration process. Customer satisfaction has always been our top priority. So, we are thrilled to know that you loved your experience with LitExtension. We hope you enjoy your new store & All the best for your business!

LitExtension Team

May 15, 2023

We had to migrate our shop from a platform that wasn't well known or easy to migrate. It was SQL based and used asp to render the products. We had been using this product for close to 19 years and finally had to make a change.

With several thousand products and around 4000 customers we had no idea how we were going to pull it off. I found LitExtension while searching migration apps.

For a very reasonable fee they migrated all my products, including photos, and all our customers. The customers even had their order history migrated. They kept in constant contact and were also very patient with us as we needed to get the products over and fine tune the items that had more then 3 variables. We didn't want the customers brought over till we felt the products and the look of the new site was where we needed it to be.

It honestly was a very smooth migration. LitExtension did exactly what they told us they were going to do.

High Gravity Fermentations
United States
About 2 months using the app
LitExtension replied May 16, 2023

Thank you for taking the time to leave us a review! We're thrilled to hear that we were able to assist you in migrating your shop from a platform that wasn't well-known or easy to migrate.

We appreciate your trust in our team and we're glad that we were able to successfully migrate all of your products, including photos, and all of your customers, including their order history. Our team always strives to keep constant communication with our clients and to be patient with them as they fine-tune their products and new site.

We're happy that we were able to provide a smooth migration experience for you and we're grateful for the opportunity to work with you. If you have any further needs in the future, please don't hesitate to contact us.

January 4, 2023

We decided to migrate our shop from an obsolete OsCommerce to a new Shopify shop. We started this project 1.5 years ago, unfortunately we didn't know about the existence of LitExtension (we are not experts on this kind of things, and unfortunately who cared about our shopping platforms didn't tell us about of LE). So we tried obsolete procedures who had lot of troubles, included to not migrate all photos, field incoherence etc.
Fortunately, we discovered about LitExtension and everything changed!
LitExtension team asked us everything we need and started working on. Whenever there was any corrections to be made, they readily made it!
In something like two weeks we are almost ready to change our e-commerce platform!
Wonderful Service!
Infinitely thanks!

softair italia
14 minutes using the app
LitExtension replied January 4, 2023

Thank you for your kind words, Luca. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your project. We look forward to the next time we’re able to serve you again. Best wishes for your business!
LitExtension Team

January 11, 2023

I am new to Shopify with no knowledge on how to set it up. It must have been hard for LitExtension to work with us since I had no Idea what was possible vs what was not. However, LitExtension helped throughout the whole process of the migration in a very kind manner. I would recommend LitExtension for anybody looking to migrate their website, but especially to the newbies like myself.

United States
About 1 month using the app
LitExtension replied January 13, 2023

Thank you, MissyShop, for the amazing review! We put in the work to keep you and all of our clients happy. We hope to serve you in your upcoming projects and best wishes for your business!

March 17, 2023

LitExtension helped me migrate all orders, customers and products from Wix to Shopify. At first I was a bit hesitant to use the app as you need to provide login info. But went ahead and had a great experience!

My contact, Harry was super professionel and helpful throughout the entire process. Kept me informed along the way and worked very fast even though we're in very different time zones. Would definitely use again for other projects!

2 months using the app
LitExtension replied March 19, 2023

Hello OddLemon Team! Just wanted to let you know how much your review means to us here at LitExtension. We do all we can to provide our clients with the best service, and it always makes our day when a client appreciates it. Thanks again, and we hope to make your next project just as positive!

October 11, 2022

Our first ever developer-free migration completed today ( from magento2 to Shopify) and Litextension gave outstanding support & service transfering exactly ( and only) the data we needed from our huge, old, patched-together site, seamlessly and conscientiously - working late into the night to complete our final migration. They were always there always there to help and advise me. As someone who knows nothing about tech-stuff, the migration-process, felt overwelming & intimidating until LitExtension got involved - then it became a breeze... I am eternally grateful for to the whole team, and particularly to Brian & Jay, who hand-held me throughout, going above and beyond with solutions ( like adding a formular to net prices in Magento, so they would show as inc Vat on Shopify - which helped massively:) If you're thinking of migrating away from magento and its lack of control for non-developers like me - DO IT ( I'm free!) ... and DEFINATELY do it with LITEXTENSION.

Sh! Women's Store
United Kingdom
4 months using the app
LitExtension replied October 11, 2022

Hi Ky,

Thank you so much for your kind words! We appreciate you taking the time to share your experience with us — and we agree that Brain and Jay are truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

LitExtension team

Edited June 27, 2023

An amazing dedicated and thorough team. Was very attentive from the beginning, we were concerned about our large order/customer import from 10+ years of data but LitExtension team was able to transfer everything correctly. When dealing with multiple program/applications including an inventory 3rd party connection it was a little worrisome that some orders would be duplicated but they were able to map everything correctly. Would highly recommend using them for your store transfer. We had already imported our products & categories/collections, but I am sure it would have been just as seamless to use LitExtension for this too. Thank you so much LitExtension team!

5 days using the app
LitExtension replied June 27, 2023

Great to hear that you had an amazing experience with our team! It's wonderful to see that our expert was attentive, dedicated, and thorough in transferring your large order/customer data from 10+ years.

Your positive feedback and recommendation for us would undoubtedly be helpful for others who are looking for a reliable store transfer service. Thank you for taking the time to share your experience!

Edited September 30, 2022

The migration works very well. We migrated from prestashop to shopify and it worked very fine. You have to be very careful if you are not planning to launch your site soon after you migrate because they can ask you for a new fee the next time you want to migrate, the time you have and number of times you can migrate is not very clear. Other than that, it is a time saving. Also, their support is very fast.

La Maleta Rosada
2 months using the app
August 1, 2023

We just completed a very extensive migration from an older eCommerce platform (ShopSite) to Shopify. I simply could not have done this without LitExtension. ShopSite is a very unique platform, and getting all the data out properly was incredibly complex. Yet LitExtension handled it so, so well. They never flinched at the complexity, were 100% capable and professional throughout the entire process, and the result was 100% perfect. I honestly can't believe how well it turned out, and am incredibly grateful for their help. I highly recommend!!!

United States
3 months using the app
LitExtension replied August 2, 2023

Hi Dance Supplies Team,

Thank you so much for taking the time to leave us such a wonderful review! We are thrilled to hear that you had a positive experience with LitExtension during your eCommerce platform migration from ShopSite to Shopify.

We understand that migrating from a unique platform like ShopSite can be incredibly complex, but we are delighted to hear that our team was able to handle it with professionalism and capability. Our goal is to make the process as seamless as possible for our clients, and we are glad to hear that we were able to achieve that for you.

Thank you for placing your trust in us to handle your migration, and we are thrilled to hear that the end result was 100% perfect. We appreciate your recommendation and look forward to the opportunity to work with you again in the future.

Best regards,
The LitExtension Team

September 1, 2023

We are extremely pleased with the All-In-One migration service provided by LitExtension. Their ability to come up with optimal solutions for e-commerce websites and answer any questions during the process was impressive. They also consistently exhibit their dedication to support the project by responding to detailed emails and maintaining regular contact with clients. In our case, the discussion regarding customization of the migration took some time, but our personal assistant Harry and his team were always there answering all the questions with patience. We highly recommend LitExtension for their exceptional service in large-scale and complex data migration.

Thermaltake USA
United States
4 months using the app
LitExtension replied September 4, 2023

We genuinely appreciate your feedback regarding our All-In-One migration service. At LitExtension, we strive to deliver the best solutions for e-commerce websites while providing impressive support every step of the way. Our team is dedicated to promptly addressing any questions or concerns you may have during the migration process. Whether it's addressing your questions, exploring different options, or finding the optimal solution for your unique requirements, we are committed to providing exceptional support throughout the process. Thank you for highlighting our team's dedication, and we appreciate the opportunity to serve you. We are delighted to be recommended for large-scale and complex data migration, and we look forward to serving you in the future. Thank you for choosing LitExtension for your migration needs.