Reviews (278)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient store migration to Shopify, highlighting its ability to transfer extensive data such as products, customers, and SEO details from platforms like Magento and WooCommerce. They appreciate features like redirect management and ongoing data syncing. Reviews consistently praise the responsive 24/7 customer service and the technical team's effectiveness in handling custom requirements and troubleshooting, noting good value for the cost.

August 5, 2024

Andy was great, as was Peter - I recommend this service

My Store
United Kingdom
2 days using the app
LitExtension replied September 22, 2024

Thank you for your feedback! We are thrilled to hear that Andy and Peter provided great service to you. Your recommendation means a lot to us. If you have any more needs or ...

Edited July 2, 2024

They reached me out within their business hours in their timezone and successfully and professionally handled my migration. Thanks

Fiesta McAllen
United States
About 1 hour using the app
LitExtension replied July 8, 2024

Thank you for sharing your positive experience with LitExtension! We greatly appreciate your feedback.

We're delighted that we were able to successfully and professionally ...

July 18, 2024

Very helpful team and responsible

AL Lighting
Australia
3 days using the app
LitExtension replied September 22, 2024

Thank you for your kind words! We are glad to hear that you found our team very helpful and responsible. Customer satisfaction is our top priority, and we are always here to ...

Edited May 27, 2024

The app claims it is a US based company. It is not- The work is being done in Vietnam and communication was difficult because of language barrier and time zone. In addition they wanted full access to the square account which is something I was very uncomfortable with. I provided the access to the items I needed transferred, but they wanted full access to the entire account and my double ...

Gourmet Girls
United States
1 minute using the app
LitExtension replied May 27, 2024

Hi Katia,

I want to address the concerns you have raised in your recent communication and provide further clarification regarding our services.

First and foremost, on behalf ...

September 12, 2024

Gute Kommunikation. Fehler und Anpassungen werden zeitnah berücksichtigt und behoben.

kinderbegeistern
Germany
About 4 hours using the app
LitExtension replied September 22, 2024

English: "Thank you for your feedback! We are glad to hear that you appreciate our communication and how we address and resolve errors and adjustments promptly. If you have ...

April 24, 2024

Excelente servicio. Muy profesional

Joyasprivee
Spain
About 1 month using the app
LitExtension replied April 25, 2024

"¡Gracias por tus amables palabras! Nos esforzamos por brindar un servicio excelente y mantener un alto nivel de profesionalismo. Apreciamos mucho tus comentarios positivos." ...

August 11, 2021

Great app, highly recommended for smooth migration or transfer of products.
Will use them again for other websites, priced very reasonable, other developers were asking 10 times more than what we paid here.

YourChair.com
Canada
About 3 years using the app
LitExtension replied August 16, 2021

Thanks for sharing your review with us and the community. We appreciate it a lot! Please stay in touch and reach out to us if you need any help in the future. We are here all ...

Edited December 31, 2021

I have used this app for some of my projects. Works great for most cases. Even if there are issues the support is very helpful and quick to solve the issue. Overall great performance and will continue to use in the future.

Taibell Pty Ltd.
Australia
Almost 3 years using the app
August 9, 2021

Excellent customer service and went beyond what was asked to make our project work seamlessly. We are very pleased with the app and customer service.

MrFiat
United States
Almost 3 years using the app
LitExtension replied August 10, 2021

Hello MrFiat,

Your awesome review really made our day! Thanks a lot for supporting and believing in our service. Please stay in touch and reach out to us if you need any ...

June 8, 2022

They did great! 100% recommended
The migration process was fast and they did just great! They understood my needs and requirements and delivered according to expectations.
I would recommend LitExtension 100%!!!

paloma-beauty-world
United States
Over 2 years using the app