Reviews (249)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient and professional store migration capabilities, particularly for complex data sets like products, customers, orders, and SEO settings. It ensures smooth transitions with zero downtime and offers an All-in-One migration service. The support team is noted for their responsiveness and expertise, providing 24/7 assistance that significantly enhances the migration process and resolves issues quickly.

July 18, 2024

Very helpful team and responsible

AL Lighting
Australia
3 days using the app
LitExtension replied September 22, 2024

Thank you for your kind words! We are glad to hear that you found our team very helpful and responsible. Customer satisfaction is our top priority, and we are always here to assist you in any way we can. If you need any further help or have any questions, please feel free to reach out. Thank you for choosing our services!

The LitExtension Team

June 3, 2022

I'm very happy with this company. I was a little bit worried on migrating all data from Prestashop, but Ken and his teammates made a fantastic job. Any possible issue I found out was quickly solved and they are always available to help. I Highly recommend them.

Trendsplant
Spain
4 months using the app
October 11, 2022

Our first ever developer-free migration completed today ( from magento2 to Shopify) and Litextension gave outstanding support & service transfering exactly ( and only) the data we needed from our huge, old, patched-together site, seamlessly and conscientiously - working late into the night to complete our final migration. They were always there always there to help and advise me. As someone who knows nothing about tech-stuff, the migration-process, felt overwelming & intimidating until LitExtension got involved - then it became a breeze... I am eternally grateful for to the whole team, and particularly to Brian & Jay, who hand-held me throughout, going above and beyond with solutions ( like adding a formular to net prices in Magento, so they would show as inc Vat on Shopify - which helped massively:) If you're thinking of migrating away from magento and its lack of control for non-developers like me - DO IT ( I'm free!) ... and DEFINATELY do it with LITEXTENSION.

Sh! Women's Store
United Kingdom
4 months using the app
LitExtension replied October 11, 2022

Hi Ky,

Thank you so much for your kind words! We appreciate you taking the time to share your experience with us — and we agree that Brain and Jay are truly a gem to have on our team! We count ourselves lucky for customers like you.

We look forward to working with you again in the future!

Thanks,
LitExtension team

September 1, 2023

We are extremely pleased with the All-In-One migration service provided by LitExtension. Their ability to come up with optimal solutions for e-commerce websites and answer any questions during the process was impressive. They also consistently exhibit their dedication to support the project by responding to detailed emails and maintaining regular contact with clients. In our case, the discussion regarding customization of the migration took some time, but our personal assistant Harry and his team were always there answering all the questions with patience. We highly recommend LitExtension for their exceptional service in large-scale and complex data migration.

Thermaltake USA
United States
4 months using the app
LitExtension replied September 4, 2023

We genuinely appreciate your feedback regarding our All-In-One migration service. At LitExtension, we strive to deliver the best solutions for e-commerce websites while providing impressive support every step of the way. Our team is dedicated to promptly addressing any questions or concerns you may have during the migration process. Whether it's addressing your questions, exploring different options, or finding the optimal solution for your unique requirements, we are committed to providing exceptional support throughout the process. Thank you for highlighting our team's dedication, and we appreciate the opportunity to serve you. We are delighted to be recommended for large-scale and complex data migration, and we look forward to serving you in the future. Thank you for choosing LitExtension for your migration needs.

Edited December 31, 2021

I used the app to migrate 4 sites (Magento and BigCommerce) and the team did an excellent job and were very responsive when I had a question. They did very good work for a reasonable price.

ALSCO - drumpumps.com
United States
4 months using the app
August 15, 2022

I used this app to import orders from Etsy. Due to changing API and limitations on the data exported from Etsy, I had constant challenges. However, the team was relentless in creating a custom solution that would solve my problem and get the required data migrated. I am very grateful and would highly recommend!

Linds Handmade Designs
United States
4 months using the app
April 21, 2022

Chose LitExtention for migration of orders, customers and products. Very fast turnaround with attention to detail.

hsjcom
United Kingdom
3 months using the app
November 3, 2021

I've chosen LitExtension to migrate a shop to Shopify and I'm very satisfied. The process was quick and accurate, they clearly built a talented in-house team. The customer service is top-notch and answered all my questions before and after the migration - they went the extra mile to ensure that everything was perfect and didn't leave me hanging at any time. This is a no-brainer, I'll be using LitExtension in future projects.

Hey Happiness
Germany
3 months using the app
August 1, 2022

I used this app and service to migrate my store from Neto. We used the service to migrate our customers, order and products dating back to 2013 into Shopify. I'm really happy with the service and wouldn't hesitate to use them again in the future for our other store. The staff were always courteous and accommodating of my requests. They would get back to me quickly after I messaged them eager to assist.

Magnum MFG
Australia
3 months using the app
Edited September 28, 2022

LitExtension helped us migrate our store over from an ancient PrestaShop installation. They were prompt and professional and helpful - and much better than Shopify's built-in tools. They ran the migration multiple times and were super responsive to our changing deadlines. Would really recommend.

Other Nature GmbH
Germany
3 months using the app
LitExtension replied October 11, 2022

Hi Anna,

It was such an honor for us to be your companion during the migration journey. We hope you enjoy your new store. Should you have any issues, please contact us via live chat on our website: litexention.com. The support team is always willing to help.

Regards,
LitExtension Team