Reviews (273)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to smoothly transition stores to Shopify from various platforms, efficiently migrating key data such as products, orders, and customer details. It is noted for its cost-effectiveness and ability to handle complex data like custom attributes and product options. The "All-in-One" service is particularly favored for larger or intricate migrations. The app's performance is praised for being seamless and quick, with a professional support team, including standout members like Andy, Tracee, and Blue Nguyen, providing 24/7 assistance. Merchants appreciate the responsive and effective customer support, especially post-migration, ensuring continued satisfaction.

July 25, 2021

Amazing, The response time and service was great. chatted with them about what I wanted and they gave me a competitive price. the important thing for me is communication and they did that well. I'm dealing with another app company at the moment and it's at least a day between responses. (not good)

dragon image
Australia
Over 2 years using the app
LitExtension replied July 30, 2021

Hi dragon image,

Customer satisfaction has always been our top priority and we would try our best to achieve that. So, it is great to hear that you are satisfied with the migration and would recommend us. We wish you and your new website all the best.

Best regards,
LitExtension Team

December 20, 2021

Great job helping to migrate store/pos data from Vend to Shopify POS/web. Their team was happy to keep chipping away until everything was good. Highly recommended.

modelcitizen
United States
Over 2 years using the app
May 12, 2022

Im so happy to work with you guys. I can recommend Litextension to everyone! Very Professional and fast Work! Thanks!

meetha-berlin
Germany
About 2 years using the app
August 14, 2021

Excellent service! I used LitExtension to migrate customers, orders and products from Magento 2 to Shopify with very good results. The team has given good support when I had questions before and during the work. I chose the All-In-One service and Sean Dang who manages our account has always responded quickly and has done a great job!

bostroms
Sweden
About 2 years using the app
LitExtension replied August 16, 2021

Hello bostroms,

Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.

All the best,
LitExtension Team

June 20, 2022

LitExtension was really great. I needed to transfer my orders data to a new store, they got it done accurately and with no delay, much quicker than they estimated. Staff are very attentive, and helpful. Highly recommend.

Nzo Active
New Zealand
About 2 years using the app
May 25, 2022

I used LitExtension to help me migrate my existing Magento products and pages to Shopify. They went out of their way to help, even when we needed to re-do the migration due to filtering issues on the migrated products. Andy was always polite and very communicative to help me understand the migration process. This was especially important to me as I was fearful of the process not working properly after past experiences with programmers from abroad. Thank you LitExtension team for making this a easy and carefree experience !!

deia-living
Australia
About 2 years using the app
September 21, 2021

WOW what a fantastic service!! Communication from the start was outstanding! And the whole process only took a matter of hours for my website to be migrated! I would highly recommend LitExtension migration service to anyone!

Gifts in the Post
United Kingdom
About 2 years using the app
LitExtension replied September 22, 2021

Hi Gifts in the Post,

Thank you for your feedback and for using our service. Your satisfaction is our top priority. We will try our best to bring you the utmost customer service. Should you need any further assistance, please contact us via live chat on our website: litextension.com.

Thank you,
LitExtension Team

May 12, 2022

I have found dealing with support especially Tom to be very helpful and have dealt with any issues straightaway that we have had

Loveangels
Ireland
About 2 years using the app
July 7, 2022

Easy and reasonably priced - my tech person did the migration very quickly! Really happy with the migration overall and everything got transferred over fairly seamlessly.

Ojai Wild
United States
Almost 2 years using the app
September 10, 2021

Peter Duong was very helpful and patient with my needs to migrate my shopify site to my WIX! Mr. Parker was also very helpful in gettong my products migrated correctly! Thank you both

LoveYourRootsHair
United States
Almost 2 years using the app
LitExtension replied September 13, 2021

We are so grateful to see this. We truly are. We really appreciate your purchase and trust in our service. We hope to serve you more in the future. Let's stick around. Good luck with your business!

Sincerely,
LitExtension team