Reviews (273)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to smoothly transition stores to Shopify from various platforms, efficiently migrating key data such as products, orders, and customer details. It is noted for its cost-effectiveness and ability to handle complex data like custom attributes and product options. The "All-in-One" service is particularly favored for larger or intricate migrations. The app's performance is praised for being seamless and quick, with a professional support team, including standout members like Andy, Tracee, and Blue Nguyen, providing 24/7 assistance. Merchants appreciate the responsive and effective customer support, especially post-migration, ensuring continued satisfaction.

February 10, 2022

Impeccable service. The team at Lit Extension migrated to Shopify a monster Woocommerce website. They made my transition super easy. They are very responsive as well, you can email them and they will respond quickly. Thank you so much Lit Extension, don't really know what I would do without your service.

purelinenutrition
United States
Almost 2 years using the app
February 23, 2023

Contact with the support team has been constant since even before contracting the migration. The migration process went very smoothly and the support team efficiently handled and resolved all of our requests.

DISEVIL
Spain
Almost 2 years using the app
LitExtension replied February 23, 2023

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your project.

October 25, 2021

I just used the LitExtension app, with Tom's assistance I migrated my products from Shopify to ETSY - with Tom's help the migration was seamless. I will most definitely use LiteExtension for any migration of products I may have in the future from Shopify to ETSY. Thank you LiteExtension

Willis at River Lighting
United States
Almost 2 years using the app
September 15, 2022

I used this app to migrate data from Wix to Shopify. It was amazing, the customer service and tech teams were very helpful and prompt in processing the data migration.

strongestmedz
United States
Almost 2 years using the app
June 19, 2021

I've used LitExtension for several migrations to Shopify. They have excellent customer service and support, they are available when you need them, and have gone the extra mile to get my migrations just right. I highly recommend them for any migration you need to bring to Shopify from any other eCommerce platform. I wouldn't use any other app for a Shopify migration.

Urban Body Jewelry
United States
Almost 2 years using the app
LitExtension replied August 16, 2021

Hello,

Thank you so so much for giving us one more opportunity to serve you! We are beyond happy to know that you had a good experience with us. Please stay in touch and reach out to us if you need any help in the future.

All the best,
LitExtension Team

May 4, 2022

I used LitExtension to migrate two massive WooCommerce stores to Shopify, and it worked so well! I messed up the order statuses on one of the migrations, and they were quick to help me out with a custom remigration to do just the orders as the rest turned out perfect. Will definitely use for all sites I'm moving to Shopify. Thank you so much!

Nellie's CA
Canada
Over 1 year using the app
September 11, 2021

This is one of the best support that I ever opted in my business life. Highly recommended. Thanks :)

The Hunt Fashion
India
Over 1 year using the app
LitExtension replied September 13, 2021

Hi The Hunt Fashion,

You don't know how happy we are every time we come across positive reviews on our service and we want to reach out to say thank you for that. We are deeply appreciative of your trust in us and we look forward to serving you as one of our beloved customers for years to come.

Thank you,
LitExtension Team

August 27, 2021

Excellent Job done by the team. Got my website migrated from GoDaddy to Shopify which earlier looked liked a pain to me as GoDaddy website builder doesn’t allow to take the backup of the website.
Mark and Derek made it so easy for me. They were quick to understand my specific requirements despite the language barrier and update accordingly in very quick turn around. Customer is the key focus for them since they also helped me making understand and doing few things which were un-related to their job. Thanks Derek and Mark for the excellent customer experience.

India Ethnic Wear
India
Over 1 year using the app
LitExtension replied August 28, 2021

We are so grateful to see this. We truly are. We really appreciate your purchase and trust in our service. We hope to serve you more in the future. Let's stick around. Good luck with your business!

Sincerely,
LitExtension team

September 12, 2021

The services provided by LitExtension were fantastic. We were able to transfer a very large amount of data accurately in order to move our store to Shopify. The agent they assigned to us was top notch and he helped us every step of the way. Would definitely recommend this app to anyone looking to migrate their data to Shopify.

Purple Owl Boutique
United States
Over 1 year using the app
LitExtension replied September 13, 2021

We are so grateful to see this. We truly are. We really appreciate your purchase and trust in our service. We hope to serve you more in the future. Let's stick around. Good luck with your business!

Sincerely,
LitExtension team

March 14, 2023

LitExtension was life saver when we needed to migrate all our orders from Ecwid to Shopify. They also offered three months of support after the migration was completed. We haven't had one single problem with the migration data. It was a breath of fresh air to still have our old customers' order history in our system. They coded it with a prefix so we could identify the Ecwid store orders. The support staff was very helpful and the transfer was not only seamless but securely completed. Highly recommend LitExtension Store Migration!

nanoojas.net
United States
Over 1 year using the app
LitExtension replied March 15, 2023

Thank you for your kind words! We’re grateful for your feedback. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your project. Best wishes for your business!