Reviews (278)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient store migration to Shopify, highlighting its ability to transfer extensive data such as products, customers, and SEO details from platforms like Magento and WooCommerce. They appreciate features like redirect management and ongoing data syncing. Reviews consistently praise the responsive 24/7 customer service and the technical team's effectiveness in handling custom requirements and troubleshooting, noting good value for the cost.

September 18, 2024

I am really impressed how I could migrate from a old Zencart cms to Shopify with this app. It's been 5 or 6 years that I was thinking to move and always worried about problems in migrations urls, items, categories, so always waiting and waiting and procrastinating. For my all smooth and fine.

Crystaldreams Abalorios
Spain
3 days using the app
LitExtension replied September 22, 2024

Thank you for sharing your experience! We are delighted to hear that our app helped you smoothly migrate from an old Zen Cart CMS to Shopify. It's great to know that the ...

October 16, 2024

Good and fast help for my migration. Fast reply and in person support. Bravo!

KNAX SHOP
France
5 days using the app
August 31, 2024

Not at all satisfied. Products transferred with incorrect weights, and none of the products descriptions transferred with the correct styling. All the headings and even paragraphs are gone. I have 480 products and I have to open up everyone and fix it. THIS WAS A COMPLETE WASTE OF MY MONEY. The only reason I am giving it two stars instead of one is because they supposedly handled my redirects. No ...

Robin's Glass Supplies LLC
United States
About 1 month using the app
LitExtension replied September 5, 2024

Hi Robin Glass Supplies Team,

Upon reading your message, I genuinely felt your frustration and disappointment, and for that, I am truly sorry. At LitExtension, we pride ...

August 26, 2024

I worked with Andy at LitExtension to migrate my Wix store to Shopify. The project included 600+ customer contacts and 200+ products with 2000+ product images. The migration was smooth and fast. The job was completed exactly as expected. I highly recommend Andy and the team at LitExtension.

Cup of Tea Creative
United States
10 days using the app
LitExtension replied September 22, 2024

Thank you for sharing your experience with us! We are delighted to hear that your migration from Wix to Shopify, including a substantial amount of data, was smooth and fast ...

August 1, 2024

We recently moved from Squarespace to Shopify and LitExtension was such a great help.
Blue Nguyen was so helpful and responsive to all of our questions and concerns and helped us with parts of the process that we needed help with.
We highly recommend LitExtension for any migration needs, the process was smooth and very professional.

OLD EARTH MINERALS
United States
24 days using the app
LitExtension replied September 22, 2024

Thank you for sharing your experience with us! We are delighted to hear that your migration from Squarespace to Shopify went smoothly with the assistance of Blue Nguyen. Our ...

May 2, 2024

I had a great experience with LitExtension. They were able to help me migrate from the aging HikaShop ecommerce software to Shopify without any issues. All the items that were imported went though without issue.

Andy & Camille were great to deal with, quick to respond even with the time difference, and handled everything professionally.

Thank you!

Aries Games & Miniatures
United States
3 months using the app
LitExtension replied June 28, 2024

We sincerely appreciate your feedback and are thrilled to hear about your great experience with LitExtension. It's fantastic to know that we were able to assist you ...

August 23, 2024

Our migration with the LitExtension team is coming to an end soon and I want to say the entire team has been very helpful along the way. I will update here once the migration is fully completed.

Signworld America
United States
About 17 hours using the app
LitExtension replied September 22, 2024

Thank you for your feedback! We appreciate your kind words about our team's assistance throughout your migration process. We strive to provide excellent support to ensure a ...

June 25, 2024

I am so happy with the service! I was on BigCommerce for 6 years and just moved to Shopify - the LitMigration team was incredibly responsive and ensured a perfectly smooth transition! When there were tiny tweaks to be made, they made them and provided 5 star customer service.

In addition to the website migration, they also are performing Lightspeed POS --> Shopify POS. So far, everything is ...

Lady Black Tie
United States
16 days using the app
LitExtension replied June 28, 2024

Thank you for expressing your happiness with our service! We are thrilled to hear about your successful transition from BigCommerce to Shopify and the excellent experience ...

October 10, 2024

Just installed the app, but there was an error in my Shopify store: "Connection refused by Shopify".
So I contacted support and they have no clue or understand wat the problem was...

So, not for me.

Noelou
Belgium
11 minutes using the app
April 4, 2024

EXCELLENT service!! I was super reluctant to migrate my store from Square to Shopify!! I am SO GLAD I DID and even more thrilled I hired LitExtension to do it all for me!! Migrations can be an overwhelming experience and the LitExtension team made it easy and seamless. They communicated every day and were available to me 24/7 through chat to answer any questions - which is amazing considering ...

SALTOPIA Infused Sea Salts
United States
6 days using the app
LitExtension replied April 12, 2024

Thank you for your enthusiastic review! We're thrilled that you had an excellent experience with our service. Our team at LitExtension is delighted to have made your ...