Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its efficient data migration capabilities, including products, customers, and order history. It's praised for handling complex migrations involving multiple languages and third-party inventory connections. The support team is noted for their professionalism and responsiveness across different time zones. Merchants particularly appreciate the All-In-One Migration Service, which includes a dedicated specialist. The app is also commended for its secure migration process, seamless redirects, and reasonable pricing. Merchants report high satisfaction with the app's performance and value for money.

May 23, 2023

I highly recommend LitExtension for data migration. Their professional technique and excellent customer service, which is both kind and quick to respond, is the best I have ever experienced.

beautyofnewyork.com
United States
2 months using the app
LitExtension replied May 23, 2023

Thank you for taking the time to leave such a positive review! We pride ourselves on providing top-notch service to our customers, and it's always rewarding to see our efforts recognized. If you ever need any assistance with data migration in the future, don't hesitate to reach out to us. Thanks again for your support and recommendation!

October 5, 2022

Best experience ever! Very smooth migration with top customer support. It saved us ton of hours. Would recommend this app to anyone.

Runway Catalog
Canada
About 3 hours using the app
LitExtension replied October 11, 2022

Hi Kalina,

It was such an honor for us to be your companion during the migration journey. We hope you enjoy your new store. Should you have any issues, please contact us via live chat on our website: litexention.com. The support team is always willing to help.

Regards,
LitExtension Team

February 23, 2023

Contact with the support team has been constant since even before contracting the migration. The migration process went very smoothly and the support team efficiently handled and resolved all of our requests.

DISEVIL
Spain
About 1 month using the app
LitExtension replied February 23, 2023

Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our clients, and we’re glad that this commitment was reflected in your project.

October 27, 2022

I used the service for a migration from WooCommerce to Shopify and i worked with Jay Tran. So far the service was outstanding and really perfect. Awesome guys !

Zefix Flyfishing
Germany
2 days using the app
LitExtension replied October 27, 2022

Hi Markus,

Thank you for your kind feedback :) Customer satisfaction has always been our top priority. So, we are so thrilled to know that you had a good time working with us. Please don't hesitate to reach out if you have any further questions.

Yours faithfully,
LitExtension Team

February 16, 2023

Transfer from Etsy done within 24 hours, everything went smoothly, a very good customer service. Thank you very much!

KikiSpring
Switzerland
9 days using the app
LitExtension replied February 16, 2023

We’re so happy to hear you had a great experience at LitExtension. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thank you so much!

April 13, 2023

Good job by Jay. He is very professional and always available for help.
And very patience. I like work with him.

Wanddecoratie.nl
Netherlands
6 months using the app
LitExtension replied April 13, 2023

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Best wishes for your business!

October 2, 2022

thank you for your wonderful and patient migration support. especially thanks for Jay who did everything so that it went smoothly despite our extra last-minute wishes.

Danisch Pur
Germany
About 2 hours using the app
LitExtension replied October 11, 2022

Hi Claudia,

Thanks a bunch for your kind words. The pleasure is on us. We are so glad you are satisfied with what we offer. Again, thank you for choosing us.

Regards,
LitExtension Team

June 12, 2023

Andy was a very helpful representative and he clearly explained all he did during the entire process. Andy was the best part of the entire experience with Lit extension.

Bear Rock Adventures
United States
3 months using the app
LitExtension replied June 12, 2023

Thanks for sharing your positive feedback about Andy and your experience with Lit extension. We're thrilled to hear that Andy went above and beyond to ensure that you were satisfied with the service provided. We'll be sure to pass along your kind words to Andy and the rest of the team at Lit extension.

September 19, 2023

LitExtensions has been a BLESSING for our business in migrating from vend to shopify POS and balancing/merging our pre-existing data
We couldn't be happier with their efforts :) Highly Recommend

Earth to Life
Australia
15 days using the app
LitExtension replied September 21, 2023

Thank you so much for taking the time to share your positive experience with LitExtensions! We are thrilled to hear that our services have been a blessing for your business during the migration from Vend to Shopify POS and the merging of your pre-existing data.

Our team at LitExtensions is dedicated to providing seamless and efficient solutions for e-commerce platform transitions, and we are delighted to know that we have exceeded your expectations. Your satisfaction is our ultimate goal, and your kind words truly motivate us to continue delivering exceptional service to all our customers.

Should you require any further assistance or have any questions in the future, please don't hesitate to reach out to us. We'll be more than happy to assist you.

Thank you again for your trust in LitExtensions. We highly appreciate your recommendation.

November 24, 2022

Excellent, professional service. Quick to respond and all my requests have been resolved perfectly. Thank you!

PlayOn
South Africa
14 days using the app
LitExtension replied December 5, 2022

Hi PlayOn Team,

LitExtension is so honored to receive such an awesome review from you. We really appreciate that. Hopefully, we can continue to be the companion of your eCommerce venture.

Sincerely,

LitExtension Team.