Reviews (4,554)
Overall rating
4.5
August 19, 2020
Having created bespoke pictures of products to fit in with my website, my listings got rejected because of the images. Could not amend feed image details to provide an alternative picture that was OK .
Thomas to You
United Kingdom
Over 1 year using the app
Google LLC replied
September 9, 2020
Hey there!
Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing. If there were changes made to your account settings this can trigger a re-sync which might be what happened here.
I would love to talk to you further and better understand the issues you were facing to see what we can do on our end. I will send you an email to open up that line of communication!
Claire - Shopify