Hulk NPS Post Purchase Survey

Hulk NPS Post Purchase Survey

Reviews (68)

Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
August 26, 2020

App worked for the first couple of hours, then the app dashboard would not load. I couldn't see any customer survey submissions or make any changes to the app. Deleting was the only option as you can do this from Shopify without entering the app.

SoundSkins | SoundSkins Global | SoundSkinsUSA
United States
About 23 hours using the app
HulkApps replied November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate it if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.