Shopify Messaging

Shopify Messaging

Reviews (3,377)

Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
    2.7K
  • 13% of ratings are 4 stars
    451
  • 3% of ratings are 3 stars
    100
  • 1% of ratings are 2 stars
    43
  • 3% of ratings are 1 stars
    113
All reviews
Edited November 12, 2020

IF you are using this app for THE MOST BASIC emailing, to a small list, it may be OK. However, if you are using as a regular marketing tool, I cannot recommend this app. I carefully tested and compared to Mailchimp and this program BREAKS and has sending issues. Emails stop sending after delivering to 30% of the list and breaking during sends. Support did not find an explanation. I hope Shopify puts more dev into it. UPDATE: I had been contacted by Shopify support regarding this, but they never followed through.

Atomic-Moto
United States
5 months using the app
Shopify replied September 10, 2020

Hey there!

Claire here from Shopify Support. Thank you so much for taking the time to leave us a review. I'm really sorry to hear of the struggles you were facing with email delivery. You can find some great insight here as to how to increase the deliverability of your emails - https://bit.ly/314x9jQ

I am also going to send you an email to open up communication incase you have any other questions, and also so I can get your feedback to our developers.

Claire - Shopify