Recharge Subscriptions App

W0RST WORST WORST APP EXPERIENCE. This is the WORST app experience I've had on Shopify. I've been a Shopify customer since May 2012 - Recharge's support is non-existent. We reported errors and 5 days later... crickets. Zero sense of urgency - Initial set-up and support is non-existent. We have a subscription service in full swing and are completely struggling to integrate Recharge - no help from their "support" team. LITERALLY 27 emails (back and forth) and 30 days later we are no farther along to solving these issues.