PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,019)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
All reviews
Edited April 28, 2021

Hoping that support gets better. We had an issue where the prouct dropdowns we created stopped calculating and adding the extra charges to the customization. For example, we might offer customers the ability to upgrade to white glove delivery for an extra fee. This is currently not adding the extra fee at all. When I recorded a video gif of the problem and sent them a link, they tried to say it's slow internet even though my gif clearly shows the blunder happening. Hoping to update my review once they fix it, but going on day 3 during one of the biggest selling periods of the year for us (mother's day) without a fix. UPDATE: Customizer has been fixed and is working, although I'm going to keep this review at 3* until it works solidly for a month without a hiccup.

BedPlanet
United States
8 months using the app
Product Customizer replied November 5, 2020

Hello to our friends from BedPlanet

Thanks so much for sharing your experience with us! We really appreciate you taking the time to share your feedback and being so open with us. We're really thankful for amazing customers like you and we hope your store scores it big online! :-)

-Melissa & The Product Options & Customizer Team