PC ‑ Custom Product Options
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (1,142)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app essential for personalized products, enhancing customer interaction and satisfaction. Its flexibility and user-friendly interface allow easy customization with features like conditional logic and upcharges. Seamless Shopify integration and reliable performance are noted, with many using it for years without issues. The customer support is exceptional, responsive, and professional, offering personalized assistance through calls and video meetings, even on weekends and holidays.
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love this app! makes it easy for when i dont want to add an extra variant to my products. Had some questions on editing fonts and colors and the chat box was SUPER HELPFUL! Will definitely keep this app for life (:
Lassandra helped me perfectly with implementing everything I needed. She's amazing. Perfect app :)
🤩 Thank you so much for your wonderful review! It truly means a lot to us. We're so happy to hear that Lasandra was able to help you implement everything you needed. We'll be sure to share your kind words with her. 😊 Thank you for choosing our app, and we're always here if you need anything. 💙
Their new customer service has been amazing for us! They replied in about 15 minutes and were so helpful and nice! We love this app
Thank you so much for the wonderful review! 😊 We're thrilled to hear that you've had such a positive experience with our support team. Providing fast, helpful, and friendly support is something we truly care about, so your feedback means a lot to us. We're so happy to have you with us and are always here if you need anything!
Tremendous customer service experience. The app does exactly what I hoped for, but the communication and help far exceeded what I expected. My life would be easier if this type of support existed for all things. I cannot think of a better experience in customer service that I have had!
Thank you so much for your kind words. This truly means a lot 😊 We’re thrilled to hear that the app is doing exactly what you hoped for, and even more so that the support exceeded your expectations 🙌
Providing that level of experience is always the goal, so hearing this really makes our day 💙 If you ever need anything at all, don’t hesitate to reach out, we’re always here to help!
Lasandra was a big help in getting my products organized. She was so patient with all my questions. She deserves the 5 stars!
Really helpful support, and the app does exactly what we want it to
Thank you for your kind words 😊 We’re so glad to hear the support has been helpful and that the app is doing exactly what you need it to 🙌
If there’s ever anything else you need, don’t hesitate to reach out, we’re always here to help 💙
Appreciate support helping me customize the templates for the best user experience. Highly recommend. App was easy to install and setup. Only needed help with the templates showing my custom options.
Wish I found you app earlier - been trying to set this up for 6 months and still not launched my website - ready to launch it now.
Thank you so much for the kind review! We’re glad we could help you customize your templates and get everything ready. Congrats on finally launching your website. We’re excited for you! 🎉
The app is very easy to use, and the support team is quick and extremely helpful. I use this app on my flower website to allow customers to add personalized messages for their loved ones, and app does exactly what I needed.
Thank you so much for the thoughtful review! 🌸
We’re delighted to hear the app has been easy to use and that our support team could help quickly. It’s wonderful to know you’re using it to let customers add personalized messages for their loved ones—that’s exactly what the app is made for. We truly appreciate your support!
Great app and amazing support! I ran into a cart issue with my Horizon theme and reached out for help. The PC Product Customizer team fixed the problem on a Saturday night, which I really appreciate.
Everything works perfectly now. Fast response, clear communication, and very professional service. Definitely recommend!
Thank you so much for the review! We’re really happy to hear everything is working perfectly now. Our team is always glad to help—even on weekends.
We truly appreciate your recommendation and support. If you ever need anything else, just reach out!
I had a couple of questions when getting started and the customer support team was very helpful and quick to get back to me. I just started using the app but so far so good.
Thank you for your feedback 😊 We’re glad to hear that getting started has been a smooth experience and that the support team was able to help quickly when you needed it 🙌
It’s great to know things are off to a good start! If any other questions come up as you continue using the app, don’t hesitate to reach out, we’re always here to help 💙