Product Options & Customizer , 1,389 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its extensive product customization options, including the ability to charge for extra features. It's praised for its user-friendly interface, seamless integration with Shopify themes, and reliable performance. The customer support team is noted for their responsiveness and expertise. Many merchants credit the app with increasing sales and improving customer experience, solving specific business challenges like adding delivery dates or enabling product personalization. The pricing is seen as reasonable, with value even in the free plan. It's particularly recommended for businesses needing extensive product customization options.
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We had an issue with the liquid error code for our customizer and our customization was not working on our site for several hours. Nicoz and Shevaughn were both so amazing in helping us resolve the problem. They were both very patient and quickly responded to all my questions.
Love the customer service and we've been using this app for several years and didn't have a lot of issues with it. This is the first time we had any issues.
Good day to you I STOLE MY BOYFRIEND"S SHIRT!
This is a fantastic review, and we appreciate the time you took to write it as well as the acknowledgement you gave to our team members, Nicoz and Shevaughn. We strive to give this type of support to our merchants, and it appears that you got what you needed as a result. We are here to help if you need us again. Thanks for being a valued merchant!
The Support Team
I've been using this app for over 7 years now, it works well. I've had the occasional glitch, but the tech support has been outstanding. A recent issue was sorted within 10 minutes of me raising a case. I would definitely recommend.
Hello Bella & Bow,
Thank you for being a valued merchant and leaving us this great review! We are happy that you reached out to us and received the assistance that you needed quickly and was able to reach resolution. We are here for you whenever you need us.
The Product Options and Customizer Team
We had an issue with the coding in some of the themed sections in the app, and Shevaughn was able to help us get it figured out and corrected! He was fast and effective with every response! I wouldn't have been able to figure it out without their help!
Greetings SportingStyle,
Thank you for reaching out to our support team when you needed assistance with the coding in your theme. Shevaughn is a great resource to quickly identify and solve problems experienced and we are glad you got to utilize his support. Let us know if you need anything!
The Product Options and Customizer support team
Very Good! Customer service is very fast and solves any issue that may have with the service. Also, these customizations increase my sales and give a better way to customers customize their products.
Greetings Inimigo Clothing,
It is great to see this 5-star review and know that Product Options & Customizer is benefiting your sales! Thank you for using our support services to assist you with your customization. We are here if you need us.
The Product Options & Customizer support team
I've been using this app for years, easy to use, customers input customizations simply and whenever I've had an issue the team is super responsive and offers great and fast customer support. Definitely worth the fee to have customized options in your store, love it, recommend :)
Hello Sarah Marie Running Co.,
We appreciate you taking the time to leave this great review! It is great to hear that our team was able to quickly assist you and help you with your customizations. Thank you for being a valued merchant.
The Product Options and Customization support team
Always quick to respond to our questions and fix any issues we have with our shop. We're a flower shop and require customization on most of our bouquets and arrangements, adding notes and specific delivery dates. We've been happy with how seamless the process is and how nice the customizations pair with our theme.
Hi there FORAGE GENERAL,
It is great you took the time to leave this 5-star review. We appreciate that you reached out to get assistance and received the help that you needed to set up the customizations for your theme. We hope that we can assist you again in the future if you need it!
The Product Options and Customizer support team
I've been using this app for several years now. Always works perfectly. And any time I have a question customer support is easily accessible and always answers my questions.
Hi there pixelimpress,
We appreciate you leaving us this great 5-tar review. We are very happy that you reached out for our support and received what you were looking for. It is great that you are able to get the features you are looking for using Product Options & Customizer.
The Product Options & Customizer Support Team
This app has been easy to set-up and customize. I have contacted support for a couple of quick fixes due t9 my website theme. They have answered quickly and been extremely helpful. Very Pleased!
Hi there Three Dogs Farm & Wood Company,
We love to hear that you have had a great experience in setting up your app with the support team! Thank you for this review and please remember we are here to help whenever you need us!
The Product Options & Customizer Support Team
"Product Options & Customizer" has been a total game-changer for our Shopify store! It's like having a magic wand for product customization. The customer support team is like having friendly wizards on standby.
Hi there Covenant Security Equipment,
What a fantastic review! Thanks for taking the time to point out the magic of Product Options & Customizer as well as the wizards behind the scene. It is great that you are getting the customization you need for your store.
The Product Options & Customizer Support Team
Fantastic app. Works as intended and without error. Whenever I had an issue, their customer support team was incredibly prompt, fast, and extremely helpful -- truly support so good I've never seen it this good before. Fantastic app!
Hello Olson Photography,
We appreciate this great review you provided for Product Customizer! Our team does a great job of assisting merchants such as yourself with anything that you need for your app. Thanks again for commending our support team.
The Product Options & Customizer support team