Product Options & Customizer , 1,400 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its extensive product customization options, including file uploading and additional charges for extra options. It's easy to integrate, reliable, and contributes to sales growth and enhanced customer experience. The customer support, especially Shevaughn and Nicoz, are praised for their promptness, professionalism, and technical skills. Despite its cost, merchants find it a worthy investment for the added customization it offers. It's recommended for businesses needing extensive product options and customization.
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I've been using this app for over 7 years now, it works well. I've had the occasional glitch, but the tech support has been outstanding. A recent issue was sorted within 10 minutes of me raising a case. I would definitely recommend.
Hello Bella & Bow,
Thank you for being a valued merchant and leaving us this great review! We are happy that you reached out to us and received the assistance that you needed quickly and was able to reach resolution. We are here for you whenever you need us.
The Product Options and Customizer Team
It has been over 2 years and each time I have issues they fix them within 24 hours usually even within 6 hours.
I've been blessed by the man above with these great guys. Recommend.
Greetings Flawlessraiders.net,
Thanks so much for your excellent review! We love to hear that you have benefitted from Product Options & Customizer for over 2 years and that you have been able to use our great support team to assist you. We value your business!
The Support Team
We had an issue with the liquid error code for our customizer and our customization was not working on our site for several hours. Nicoz and Shevaughn were both so amazing in helping us resolve the problem. They were both very patient and quickly responded to all my questions.
Love the customer service and we've been using this app for several years and didn't have a lot of issues with it. This is the first time we had any issues.
Good day to you I STOLE MY BOYFRIEND"S SHIRT!
This is a fantastic review, and we appreciate the time you took to write it as well as the acknowledgement you gave to our team members, Nicoz and Shevaughn. We strive to give this type of support to our merchants, and it appears that you got what you needed as a result. We are here to help if you need us again. Thanks for being a valued merchant!
The Support Team
Excellent App with Outstanding Support!
Hello Delicate Leather,
Thank you for taking the time to leave us this 5-star review! We are happy to hear that the app and support is what you were looking for!
The Support Team
We had an issue with the coding in some of the themed sections in the app, and Shevaughn was able to help us get it figured out and corrected! He was fast and effective with every response! I wouldn't have been able to figure it out without their help!
Greetings SportingStyle,
Thank you for reaching out to our support team when you needed assistance with the coding in your theme. Shevaughn is a great resource to quickly identify and solve problems experienced and we are glad you got to utilize his support. Let us know if you need anything!
The Product Options and Customizer support team
Shevaughn is great to work with and fixed my problem right away!
Hello Garon Brothers Promotional,
Thanks for leaving this 5-star review. It is great that Shevaughn was able to assist you with your setup! Don't hesitate to reach out if you need anything else.
The Product Options and Customizer support team
Very helpful! Got everything sorted very quickly.
Hi Premier Lacrosse League Shop.
Thanks for the positive review! Please always feel free to reach out to us!
I've been using this app for years, easy to use, customers input customizations simply and whenever I've had an issue the team is super responsive and offers great and fast customer support. Definitely worth the fee to have customized options in your store, love it, recommend :)
Hello Sarah Marie Running Co.,
We appreciate you taking the time to leave this great review! It is great to hear that our team was able to quickly assist you and help you with your customizations. Thank you for being a valued merchant.
The Product Options and Customization support team
"Product Options & Customizer" has been a total game-changer for our Shopify store! It's like having a magic wand for product customization. The customer support team is like having friendly wizards on standby.
Hi there Covenant Security Equipment,
What a fantastic review! Thanks for taking the time to point out the magic of Product Options & Customizer as well as the wizards behind the scene. It is great that you are getting the customization you need for your store.
The Product Options & Customizer Support Team
I've been using this app for several years now. Always works perfectly. And any time I have a question customer support is easily accessible and always answers my questions.
Hi there pixelimpress,
We appreciate you leaving us this great 5-tar review. We are very happy that you reached out for our support and received what you were looking for. It is great that you are able to get the features you are looking for using Product Options & Customizer.
The Product Options & Customizer Support Team