PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,003)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for stores selling customizable products like apparel and stationery, praising its user-friendly interface and extensive customization features, including conditional logic and premium upcharges. They appreciate the easy installation and setup, and value the responsive customer support available even on weekends and holidays, which assists with integration issues effectively.

April 3, 2026

Tremendous customer service experience. The app does exactly what I hoped for, but the communication and help far exceeded what I expected. My life would be easier if this type of support existed for all things. I cannot think of a better experience in customer service that I have had!

RITZY ROSE
United States
Over 10 years using the app
Product Customizer replied April 5, 2026

Thank you so much for your kind words. This truly means a lot 😊 We’re thrilled to hear that the app is doing exactly what you hoped for, and even more so that the support exceeded your expectations 🙌

Providing that level of experience is always the goal, so hearing this really makes our day 💙 If you ever need anything at all, don’t hesitate to reach out, we’re always here to help!

January 22, 2026

Have used for years to create product options - support are always quick and efficient.

Pocket Scents
United Kingdom
About 4 years using the app
Product Customizer replied January 26, 2026

Thank you for being a long-time user and for the lovely review! 😊
We’re thrilled to hear the app has been reliable for creating product options over the years, and that our support team continues to be quick and efficient. We truly appreciate your continued trust and support!

January 21, 2026

The app is very easy to use, and the support team is quick and extremely helpful. I use this app on my flower website to allow customers to add personalized messages for their loved ones, and app does exactly what I needed.

Austin Flowers of Romsley
United Kingdom
8 days using the app
Product Customizer replied January 26, 2026

Thank you so much for the thoughtful review! 🌸
We’re delighted to hear the app has been easy to use and that our support team could help quickly. It’s wonderful to know you’re using it to let customers add personalized messages for their loved ones—that’s exactly what the app is made for. We truly appreciate your support!

March 3, 2026

Really helpful support, and the app does exactly what we want it to

Total Clothing
United Kingdom
8 months using the app
Product Customizer replied April 5, 2026

Thank you for your kind words 😊 We’re so glad to hear the support has been helpful and that the app is doing exactly what you need it to 🙌

If there’s ever anything else you need, don’t hesitate to reach out, we’re always here to help 💙

January 26, 2026

Appreciate support helping me customize the templates for the best user experience. Highly recommend. App was easy to install and setup. Only needed help with the templates showing my custom options.

Wish I found you app earlier - been trying to set this up for 6 months and still not launched my website - ready to launch it now.

Epik Kreations
United States
1 day using the app
Product Customizer replied February 11, 2026

Thank you so much for the kind review! We’re glad we could help you customize your templates and get everything ready. Congrats on finally launching your website. We’re excited for you! 🎉

January 17, 2026

Great app and amazing support! I ran into a cart issue with my Horizon theme and reached out for help. The PC Product Customizer team fixed the problem on a Saturday night, which I really appreciate.

Everything works perfectly now. Fast response, clear communication, and very professional service. Definitely recommend!

Whole Tiles
United States
1 day using the app
Product Customizer replied January 26, 2026

Thank you so much for the review! We’re really happy to hear everything is working perfectly now. Our team is always glad to help—even on weekends.

We truly appreciate your recommendation and support. If you ever need anything else, just reach out!

February 7, 2026

Very helpful and responded quickly on a weekend. Walked me through my questions and got everything fixed.

Blackwood Customs Co
United States
About 2 months using the app
Product Customizer replied February 11, 2026

Thank you for the great feedback! We’re glad we could help and get everything sorted quickly, even on the weekend 😊 If you need anything else, just let us know!

March 5, 2026

Work great for our products on our store.

BNR Industrial
Australia
Over 10 years using the app
Product Customizer replied April 5, 2026

Thank you for your feedback 😊 We’re so glad to hear the app is working great for your products!

If you ever need any help or have questions along the way, feel free to reach out, we’re always here to help 🙌

February 21, 2026

Agent was very resourceful and helpful with my issues. Thank you to Shopify and the agent for such quick and amazing help.

Custom Creations by Drea
United States
22 days using the app
Product Customizer replied February 21, 2026

Thank you so much! We’re happy to hear you’re enjoying the app and our customer service 😊

December 8, 2025

Product Customizer works great for us, and we had a problem, Jevon really helped us.

Thank you!

Apparel by HAAS Printing
United States
Over 7 years using the app
Product Customizer replied December 24, 2025

Thank you for the kind feedback! We’re glad to hear Product Customizer is working well for you, and that Jevon was able to help resolve the issue. We really appreciate you taking the time to share your experience!