PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,019)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced customization features, particularly useful for stores selling personalized items like custom apparel. Its conditional logic simplifies customer choices, and the ability to manage multiple variant options with additional charges is beneficial. The ease of installation and integration, along with responsive support available even during off-hours, makes it a top choice for enhancing product customization in e-commerce.

January 22, 2026

Have used for years to create product options - support are always quick and efficient.

Pocket Scents
United Kingdom
About 4 years using the app
Product Customizer replied January 26, 2026

Thank you for being a long-time user and for the lovely review! 😊
We’re thrilled to hear the app has been reliable for creating product options over the years, and that our support team continues to be quick and efficient. We truly appreciate your continued trust and support!

January 21, 2026

The app is very easy to use, and the support team is quick and extremely helpful. I use this app on my flower website to allow customers to add personalized messages for their loved ones, and app does exactly what I needed.

Austin Flowers of Romsley
United Kingdom
8 days using the app
Product Customizer replied January 26, 2026

Thank you so much for the thoughtful review! 🌸
We’re delighted to hear the app has been easy to use and that our support team could help quickly. It’s wonderful to know you’re using it to let customers add personalized messages for their loved ones—that’s exactly what the app is made for. We truly appreciate your support!

October 29, 2025

Deep Das was not only responsive, communicative and professional, he was able to fix our problems and concerns in almost NO time. We are thrilled to work with him and they saved us as we had a deadline! Thank you so much Deep! We are so incredibly grateful for the entire team. Functionality is amazing in Product Options & Customizer and their support is unparalleled.

BOOMCUPZ | Custom Bluetooth Speaker Tumblers
United States
Over 1 year using the app
Product Customizer replied November 8, 2025

Thank you so much for your amazing feedback! We’re absolutely delighted to hear that Deep was able to assist you so quickly and effectively — especially under a tight deadline! Your appreciation means a lot to our entire team. We’re thrilled that you’re enjoying the functionality of Product Options & Customizer and truly value your kind words about our support.

December 8, 2025

Product Customizer works great for us, and we had a problem, Jevon really helped us.

Thank you!

Apparel by HAAS Printing
United States
Over 7 years using the app
Product Customizer replied December 24, 2025

Thank you for the kind feedback! We’re glad to hear Product Customizer is working well for you, and that Jevon was able to help resolve the issue. We really appreciate you taking the time to share your experience!

November 10, 2025

Thank you to the software professionals who helped me fix my custom necklace design options. There were a lot of rules to implement and they spent some real time getting it done right. Very happy.

House öf Eberstein
United States
4 months using the app
Product Customizer replied November 17, 2025

Thank you so much for your kind words!
We’re really glad our team could help you get all your custom necklace design rules set up correctly. It was our pleasure to work through the details with you, and we’re happy to hear you’re satisfied with the results.

If you ever need any further help, we’re always here for you!

November 16, 2025

After initially contacting support via their website, I was advised the issue was related to Shopify and couldn’t be resolved directly. I reached out again through Shopify and was connected with Etienne, who worked tirelessly to fix the problem—product personalisation's weren’t coming through with orders to either the customer or our design team. Etienne’s dedication and persistence were outstanding. 100% great customer support. Highly recommended!

oub4.co.uk
United Kingdom
About 1 month using the app
January 26, 2026

Appreciate support helping me customize the templates for the best user experience. Highly recommend. App was easy to install and setup. Only needed help with the templates showing my custom options.

Wish I found you app earlier - been trying to set this up for 6 months and still not launched my website - ready to launch it now.

Epik Kreations
United States
1 day using the app
Product Customizer replied February 11, 2026

Thank you so much for the kind review! We’re glad we could help you customize your templates and get everything ready. Congrats on finally launching your website. We’re excited for you! 🎉

January 17, 2026

Great app and amazing support! I ran into a cart issue with my Horizon theme and reached out for help. The PC Product Customizer team fixed the problem on a Saturday night, which I really appreciate.

Everything works perfectly now. Fast response, clear communication, and very professional service. Definitely recommend!

Whole Tiles
United States
1 day using the app
Product Customizer replied January 26, 2026

Thank you so much for the review! We’re really happy to hear everything is working perfectly now. Our team is always glad to help—even on weekends.

We truly appreciate your recommendation and support. If you ever need anything else, just reach out!

February 7, 2026

Very helpful and responded quickly on a weekend. Walked me through my questions and got everything fixed.

Blackwood Customs Co
United States
About 2 months using the app
Product Customizer replied February 11, 2026

Thank you for the great feedback! We’re glad we could help and get everything sorted quickly, even on the weekend 😊 If you need anything else, just let us know!

November 13, 2025

Very helpful support staff to integrate the app into your website. Customisation offer is perfect as well

RAIA
Australia
10 months using the app
Product Customizer replied November 17, 2025

Thank you for your great feedback!
We’re happy to hear that our support team was able to help you with the integration and that you’re pleased with the customization options. If you ever need more assistance, we’re always here to help!