Reviews (1,766)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product customization capabilities, such as managing chain lengths and personalized uploads without needing multiple variants. They value features like template saving for consistent customizations and praise the app's reliability and responsive support team, which assists with customizations and proactive problem-solving. Ideal for businesses needing robust customization tools, it positively impacts customer satisfaction and sales.

November 24, 2024

Always so helpful and there when I need them. Quick and fast. Will help you with your theme and the app. Have been using for almost a year

TheArtsOfDani
United States
10 months using the app
Product Customizer replied December 2, 2024

Hi TheArtsOfDani,

Thank you for your feedback! We’re happy to hear that our team has been helpful and quick to assist you with both your theme and the app. Your continued use ...

February 27, 2025

I've been using PC-Product options for close to 10 years i believe and they have always been extremely quick with helping me out! The platform is very universal and easy to use for a good price espacially considering you can add an upcharge to any option! Thank you!

LB new
United States
5 days using the app
December 19, 2024

What a great app. Does exactly what I need & the customer service is incredible. Had a few times I've had to use the support and within an hour my problems are solved. Absolutely love the WhatApp support feature too. Thanks guys!

The Lane Bakery
United Kingdom
About 1 month using the app
Product Customizer replied December 30, 2024

Hi The Lane Bakery,

Thank you for your wonderful feedback! We’re thrilled to hear that the app meets your needs and that our support team has been so helpful in resolving ...

November 16, 2024

I’ve been using the this app for my Shopify store, and it has completely transformed the way my customers interact with my products. This app makes it so easy to offer personalized products with a seamless and intuitive interface.
Quick Response Times: Whenever I ran into a question or needed help with a customization, the support team responded within minutes. It's rare to find such fast and ...

GiftsFulEra
India
About 2 months using the app
Product Customizer replied November 19, 2024

Hi GiftsFulEra,

Thank you for sharing your experience! We're delighted to hear how much the app has improved your store's customer interactions and that our support team was ...

January 20, 2025

Product is great as the support has been awesome

My Store
United States
9 months using the app
Product Customizer replied February 19, 2025

Thanks for the review! We are happy you are pleased with our app and support team.

November 4, 2024

I have been using this app now for over a year. The customer service is incredible, always quick to reply and nothing is ever an issue. 10/10 from me!

Ted & Stitch Limited
United Kingdom
Over 2 years using the app
Product Customizer replied November 5, 2024

Hi Ted & Stitch Limited,

Thank you for sharing your experience! We're thrilled to know that you've had such consistent support from our team over the past year. Quick and ...

January 15, 2025

Had a couple of slight integration issues, messaged support and they helped out immediately! Thanks for all the help!

Flexscreen Canada
United States
29 days using the app
Product Customizer replied January 16, 2025

Hi Flexscreen Canada,

Thank you for your feedback! We’re glad our support team could assist you right away with the integration issues.

Thanks for choosing Product Customizer ...

October 22, 2024

Easy to use and a great add on app to increase sales. Excellent support also. Definitely recommend.

Colour and Spice Pty Ltd
Australia
Over 7 years using the app
Product Customizer replied October 28, 2024

Hi Colour and Spice Pty Ltd,

Thank you for sharing your positive experience! We're thrilled that you find the app user-friendly and effective in boosting sales. It's ...

December 11, 2024

I had difficulties at first, reached out to the team, and was helped in a timely manner. Thank you so much! You guys are awesome!

Luxe and Laughs LLC
United States
About 2 months using the app
Product Customizer replied December 30, 2024

Hi Luxe and Laughs LLC,

Thank you for sharing your experience! We're glad to hear that our team was able to assist you quickly and resolve the difficulties you faced.

We ...

November 27, 2024

The app works well and the support is second to none. Always fixes any issues on the spot.

Elgin® USA
United States
Over 1 year using the app
Product Customizer replied December 3, 2024

Hi Elgin® USA,

Thank you for your feedback! We're thrilled to know that the app is working well for you and that our support team has been able to address your issues ...