The team has fixed the issue. If you having an problem where the customization is sold out at check out, please make sure the Item Customization is not modified and set to Archived and Draft. When this is set to archive, it will show that it is Out of stock.

I recently added this app and encountered an issue. Sheniel fixed the problem quickly for me and was extremely helpful. Excellent customer service. Highly recommend!

The agent that spoke with tonight was Super Awesome! She was able to go straight to the problem and correct it. She also went the extra mile to correct some other things that she saw and she gave me some pointers. She added to making me super successful! She's great for Shopify Team! Thank you so much!

This app is vey useful and the customer service is fast. I would refer this app to other Shopify users.

I have tried the top, like 8-10, apps like this that I could find in the Shopify App Store. This one was the most comfortable for me. I love the amount of options. I love how simple and user-friendly the set-up is. What's most important though is the quality customer service I've received. I got this app two days before a product was going live. I had a small issue or two. My problems were resolved quickly and with friendliness. I am confident that as soon as I have more products to add custom options to, I'll be ready to upgrade to a paid plan for this app without hesitation. Thank you! I will be suggesting this app to other shop owner friends!

I used the app to help me
Customize the items in my store. It added just what I needed to help my customers navigate.

We have used this app for over two years, and it allows us to offer multiple variable options, with conditions. Easy to setup and use. Recently I needed some advice from Support, and they went out of their way to troubleshoot an issue which ended up being some code injected from another App! Would definitely recommend

Works great for my jewelry store in Shopify. Using app for multi variants that is needed for custom jewelry. Kevon from tech support extremely helpful. Spent all the time I needed in setting up app. Very happy with product.

This app helped me with my made to order product that I will be selling. Now my customers can provide me their information for their custom item. The support team was very fast at responding and helped me get exactly what I needed for my website. Thank you to Sheniel who helped me!!

They reached out to me in a moment of Losing My Mind, and walked me through how to fix the issue we were having with our site. I appreciate the excellent customer service and look forward to many more years and sales together! Thank you guys - HeadbangerSports.Com!