Reviews (1,783)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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I have been using this app for a very short time but it has everything you need and any issue you have support will help you without any problem and very quickly. Highly recommend it! Special thanks to Shevaughn and Aman for their support.
Hi GRILOO,
Thank you for your feedback! We're thrilled to hear that our app meets your needs and that our support team has been responsive and helpful. Your recommendation means a lot to us.
We appreciate your trust in our app and are here to assist you anytime!
Deep Das is a very kind and friendly person. He helped me fix my problem within minutes. Thank you so much for the great service!!
Hi Mindify,
Thank you for sharing your experience! We're glad to hear that Deep provided quick and friendly assistance. It's great to know your issue was resolved swiftly.
We appreciate your support!
Service technique réactif et performant. Merci
Bonjour KidouBox,
Merci pour votre retour ! Nous sommes ravis de savoir que notre service technique a répondu à vos attentes.
N’hésitez pas à nous recontacter si vous avez besoin d’aide.
nachdem ich es selber nicht ganz hinbekommen habe, hat mir der Support wunderbar und schnell weitergeholfen, jetzt funtkioniert alles bestens...
Hallo FC Wacker Innsbruck Fan Shop,
Vielen Dank für Ihr Feedback! Es freut uns sehr zu hören, dass unser Support Ihnen schnell und effizient weiterhelfen konnte.
Simply needs to be banned from the store. its buggy. service is one of the worst I've come across.
Hi Deadman's Beard Co. Team,
Thank you so much for sharing your feedback. I’m really sorry to hear about the trouble you’ve experienced with our app and the impact it’s had on your orders. We understand how frustrating this must be.
We had a rare issue on July 29th that caused some disruptions, but our team jumped on it right away, and everything has been running smoothly since then. We’ve also added new measures to prevent this kind of problem from happening again.
Your patience and understanding mean a lot to us. We know how crucial it is for your store to run smoothly, and we’re truly here for you.
Warmest regards,
Cristal
Tech Support Manager
I have installed this app and set up some customisations. I needed help with somethings to get it working properly so I booked a call and Deep was very helpful and ironed out my issues, all working beautifully now
Hi Caldera.CAKING,
Thank you for sharing your experience! We're glad to hear that our team member Deep was able to assist you effectively during your call. Providing helpful and efficient support is our priority.
We appreciate your feedback and are here whenever you need us!
I just underwent a very easy tutorial on how to work the application on Shopify it was very easy and very helpful! Thank you
Hi ScenceFiction,
Thank you for your feedback! We're glad to hear that the tutorial was easy to follow and helpful in getting you started on Shopify. We're here to support you every step of the way.
Thanks for choosing our app!
Brilliant Customer Service
Hi Custom Shinz,
Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer service. Providing excellent support is our top priority!
We appreciate your support!
Deepanjoy provided a great demo for me and answered all of my questions. Thank you very much for your help.
Hi My Store,
Thank you for sharing your experience! We're so glad Deepanjoy's demo was helpful and that he could answer all your questions. Let us know if there's anything else we can assist you with!
We appreciate your support!
Very good app with excellent customer service when there are any issues to resolve.
Hi Madame Fancy Pants,
Thank you for your review! We're pleased to hear that you're enjoying the app and that our customer service team could assist you with resolving any issues.
Your satisfaction is important to us!