Reviews (1,766)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive product customization capabilities, such as managing chain lengths and personalized uploads without needing multiple variants. They value features like template saving for consistent customizations and praise the app's reliability and responsive support team, which assists with customizations and proactive problem-solving. Ideal for businesses needing robust customization tools, it positively impacts customer satisfaction and sales.

November 11, 2024

Once the app was set up correctly, it seems to work great.

Apex Performance Premier Racing Outfitters
United States
4 days using the app
Product Customizer replied November 19, 2024

Hi Apex Performance Premier Racing Outfitters,

Thank you for sharing your experience! We're glad to hear the app is working great for you.

We appreciate your feedback!

November 10, 2024

great service, great help !

Maison Délara
France
About 2 months using the app
Product Customizer replied November 19, 2024

Hi Maison Délara,

Thank you for your feedback! We're glad to hear you had a great experience with our service.

We appreciate your support!

October 7, 2024

Unbelievable support. The support team quickly resolved issues I was having (learning curve issues, not application issues) and helped me implement some design tweeks to work best for my store.

Specifically, I need to call out Deepanjoy and Shevaughn. They went above and beyond to make customizer look and work perfectly for my store.

Navy Paddles
United States
6 days using the app
Product Customizer replied October 9, 2024

Hi Navy Paddles,

Thank you for your fantastic feedback! We're thrilled to hear that Deepanjoy and Shevaughn provided exceptional support and helped you resolve your learning ...

November 8, 2024

Deepanjoy provided a great demo for me and answered all of my questions. Thank you very much for your help.

My Store
United Kingdom
About 15 hours using the app
Product Customizer replied November 19, 2024

Hi My Store,

Thank you for sharing your experience! We're so glad Deepanjoy's demo was helpful and that he could answer all your questions. Let us know if there's anything ...

September 4, 2024

Using this for 5+ years, and it does the trick. Great for getting order images and options uploaded. I'd highly recommend it.

Realtor Printing
United States
Over 4 years using the app
Product Customizer replied September 9, 2024

Hi Realtor Printing,

Thank you for your loyalty and feedback! We're delighted to hear that our app has been effectively serving your needs for over five years. Your ...

February 5, 2025

Very good support!

Future Lite Industries
Austria
About 7 hours using the app
Product Customizer replied February 19, 2025

Thanks for the review! We are pleased our team provided you with great support.

January 20, 2025

Thank you very much. It is a very successful and healthy application.

3KMarble
Türkiye
About 1 hour using the app
Product Customizer replied February 19, 2025

Thank you for your feedback! We are happy that our application suits your needs.

May 3, 2024

Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help. Amazing product especially for the price!

Denny's
United States
About 7 years using the app
Product Customizer replied May 7, 2024

Hi Denny's,

Thanks for sharing your feedback! We're glad our app is meeting your customization needs. It's fantastic to hear that Aman and our support team are providing ...

August 31, 2024

I have been using this app for a very short time but it has everything you need and any issue you have support will help you without any problem and very quickly. Highly recommend it! Special thanks to Shevaughn and Aman for their support.

GRILOO
Portugal
4 months using the app
Product Customizer replied September 3, 2024

Hi GRILOO,

Thank you for your feedback! We're thrilled to hear that our app meets your needs and that our support team has been responsive and helpful. Your recommendation ...

September 12, 2024

Eventually got it working well with good help support. Thank you

Coco & Pud
Australia
10 months using the app
Product Customizer replied September 16, 2024

Hi Coco & Pud,

Thank you for your feedback! We're glad to hear that our support team was able to help you get everything working properly. Providing excellent customer ...