Reviews (1,784)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.

July 4, 2024

This app offers some great features! Customers want a seamless and fast process when ordering their products, and the Product Options & Customizer App certainly does a great job!

SMART BARK
United States
27 days using the app
Product Customizer replied July 8, 2024

Hi SMART BARK,

Thank you for your feedback! We're thrilled to hear that you find the features of our app great. Ensuring a seamless and fast ordering process for customers is one of our top priorities, and we're glad our app meets your expectations.

Thank you for choosing us!

July 24, 2024

I would definitly recommend. Everyone is so extremely helpful. Makes the process so easy. Great customer service.

Gia & Gio Baby Boutique
United States
9 days using the app
Product Customizer replied July 26, 2024

Hi Gia & Gio Baby Boutique,

Thank you for your feedback! We're thrilled to hear that our team was able to make the process easy and provide great customer service. Your recommendation means a lot to us.

Thanks for choosing our app!

September 8, 2024

Deepanjoy was very fast, very efficient and very helpful

The Crafty Octopus Jewellery & Gifts
United Kingdom
18 days using the app
Product Customizer replied September 10, 2024

Hi The Crafty Octopus Jewellery & Gifts,

Thank you for your feedback! We're delighted to hear that Deep provided fast, efficient, and helpful service. We strive to ensure our team offers the best support possible.

Thank you for choosing our app!

June 20, 2024

Easy to use and works well. Just check shopify doesn't expect you to upgrade your theme, without telling you, so the app stops working with the old theme.

Fox Whistle
Australia
Over 7 years using the app
Product Customizer replied June 26, 2024

Hi Fox Whistle,

Thank you for your feedback! We're glad to hear that you find the app easy to use and effective. We strive to provide a seamless experience for our users.

We appreciate your support!

July 1, 2024

Simple to use with quick and helpful support when needed.

Temple Grounds Coffee Company
United States
Over 1 year using the app
Product Customizer replied July 2, 2024

Hi Temple Grounds Coffee Company,

Thank you for your review! We're glad to hear that you find our app simple to use and that our support team has been quick and helpful when needed. Ensuring a seamless experience is very important to us.

Thanks for trusting us!

July 17, 2024

Easy to use and provide many options.

Rose Adorn
Taiwan
4 months using the app
Product Customizer replied July 19, 2024

Hi Rose Adorn,

Thank you for your feedback! We're delighted to hear that you find our app easy to use and that it offers a range of options to suit your needs.

We appreciate your support!

August 23, 2024

good job good sav

Camilla Ferrera
France
About 2 months using the app
Product Customizer replied August 26, 2024

Hi Camilla Ferrera,

Thank you for your feedback! We're glad to hear that you received excellent help. We strive to provide great support and are pleased it met your needs.

Thanks for your support!

October 24, 2024

Amazing App with Best Team Support.

British Panda Co.
India
2 days using the app
Product Customizer replied October 28, 2024

Hi British Panda Co.,

Thank you for the kind words! We're delighted to know you’re enjoying the app and the support team has made a positive impact.

We appreciate your feedback!

September 28, 2024

Tech Suport is very good . It help me understand the process of setup

Denim Project
India
About 3 hours using the app
Product Customizer replied September 29, 2024

Hi Denim Project,

Thank you for your feedback! We're glad to hear that our tech support was helpful in guiding you through the setup process. Providing clear and supportive assistance is important to us.

We appreciate your trust in our service!

June 18, 2024

I recently integrated the Product Options and Customizer app into my Shopify store to enhance my customers' online shopping experience. During the setup of my first item, I missed a step and needed some help. Using the conveniently located chat option on the homepage, I was connected with a representative in seconds. Shevaughn assisted me— He was knowledgeable, helpful, funny, and responsive. I am extremely pleased with my choice of this application. Thanks for being awesome!

CJ'z Creationz
United States
3 months using the app
Product Customizer replied June 26, 2024

Hi CJ'z Creationz,

Thank you for your review! We're glad our team member Shevaughn was knowledgeable and helpful during your setup. Providing excellent customer service is one of our core values, and we're happy you're pleased with your choice of our app.

Thanks for being sharing!