Reviews (1,792)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust customization options, enhancing the shopping experience and boosting sales, especially for personalized businesses. It integrates seamlessly with Shopify, offering features like drop-downs and image uploads, and templates for easy multi-product application. The support team is praised for their quick and effective issue resolution, assisting with setup and customization.

September 28, 2024

Tech Suport is very good . It help me understand the process of setup

Denim Project
India
About 3 hours using the app
Product Customizer replied September 29, 2024

Hi Denim Project,

Thank you for your feedback! We're glad to hear that our tech support was helpful in guiding you through the setup process. Providing clear and supportive assistance is important to us.

We appreciate your trust in our service!

November 9, 2024

La meilleure application pour les options produits que j'ai testé. Le service client est exceptionnel, Deepan m'a aider à résoudre un problème sur ma boutique qui n'était même pas lié avec cette application !

WallPoster
France
About 4 hours using the app
Product Customizer replied November 19, 2024

Bonjour WallPoster,

Merci pour votre retour ! Nous sommes ravis d’apprendre que vous appréciez notre application. Un grand merci à Deepan pour son aide précieuse, même au-delà de l’application. N’hésitez pas à nous contacter si vous avez d'autres questions ou besoins.

Nous vous remercions pour votre confiance !

August 9, 2024

Customer service is great

Tailor Made Rooms Home Decor
United States
Over 3 years using the app
Product Customizer replied August 12, 2024

Hi Tailor Made Rooms Home Decor,

Thank you for your feedback! We're glad to hear that you find our customer service great. Providing excellent support is our priority, and we appreciate your recognition.

Thanks for choosing our app!

August 23, 2024

good job good sav

Camilla Ferrera
France
About 2 months using the app
Product Customizer replied August 26, 2024

Hi Camilla Ferrera,

Thank you for your feedback! We're glad to hear that you received excellent help. We strive to provide great support and are pleased it met your needs.

Thanks for your support!

September 30, 2024

good

SOCIAL-SHIRT
Italy
3 months using the app
Product Customizer replied October 7, 2024

Hi SOCIAL-SHIRT,

Thank you for your feedback! We're glad to hear you're satisfied. If you need any assistance, we're here to help!

June 19, 2024

It has been stable in what I use it for. Support from Product Options & Customizer--although only had to use it a couple of times in the past 5 yrs--is always quick, courteous and resolves the issues in a timely fashion.

Chocolate Hangover
United States
Over 4 years using the app
Product Customizer replied June 26, 2024

Hi Chocolate Hangover,

Thank you for your feedback! We're glad to hear the app has been stable for your needs. It's also great to know that our support team has been able to assist you promptly and courteously whenever needed. Providing high-quality customer service is important to us.

We appreciate your continued trust in us!

July 24, 2024

I would definitly recommend. Everyone is so extremely helpful. Makes the process so easy. Great customer service.

Gia & Gio Baby Boutique
United States
9 days using the app
Product Customizer replied July 26, 2024

Hi Gia & Gio Baby Boutique,

Thank you for your feedback! We're thrilled to hear that our team was able to make the process easy and provide great customer service. Your recommendation means a lot to us.

Thanks for choosing our app!

June 20, 2024

Easy to use and works well. Just check shopify doesn't expect you to upgrade your theme, without telling you, so the app stops working with the old theme.

Fox Whistle
Australia
Over 7 years using the app
Product Customizer replied June 26, 2024

Hi Fox Whistle,

Thank you for your feedback! We're glad to hear that you find the app easy to use and effective. We strive to provide a seamless experience for our users.

We appreciate your support!

July 4, 2024

This app offers some great features! Customers want a seamless and fast process when ordering their products, and the Product Options & Customizer App certainly does a great job!

SMART BARK
United States
27 days using the app
Product Customizer replied July 8, 2024

Hi SMART BARK,

Thank you for your feedback! We're thrilled to hear that you find the features of our app great. Ensuring a seamless and fast ordering process for customers is one of our top priorities, and we're glad our app meets your expectations.

Thank you for choosing us!

May 3, 2024

Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help. Amazing product especially for the price!

Denny's
United States
About 7 years using the app
Product Customizer replied May 7, 2024

Hi Denny's,

Thanks for sharing your feedback! We're glad our app is meeting your customization needs. It's fantastic to hear that Aman and our support team are providing helpful assistance. Customer service is crucial to us, and we're committed to ensuring your satisfaction. Thanks again for your kind words!