Reviews (1,759)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to add diverse customization options to products, such as text inputs, file uploads, and dropdown menus, which is especially beneficial for businesses like personalized gift shops. It features templates that simplify the customization process, saving time and enhancing user experience. The app is praised for its reliable performance and the support team is noted for their quick and effective assistance through live chat, email, and Zoom calls. Merchants recommend it for its comprehensive features, ease of use, and excellent customer support, highlighting its flexibility in managing complex product variants and conditions. Long-term merchants report high satisfaction, emphasizing its stability and effectiveness in meeting business needs.
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good job good sav
Hi Camilla Ferrera,
Thank you for your feedback! We're glad to hear that you received excellent help. We strive to provide great support and are pleased it met your needs.
Thanks for your support!
Product Customizer is the best customization app on the market. Gives you complete creative control on how you want to customize products. Other apps had many limitations. Along with the support team, Aman is always an email away, response time is actually impressive. If you need help with anything he is always there to help
Hi Art Ka Mart,
Thank you for your review! We're thrilled that our app meets your needs. It’s great to hear that Aman and our support team have been responsive and helpful. Excellent customer service is key to our mission, and we’re glad to deliver. We appreciate your feedback!
Spoke to Aman in the support team. He was extremely helpful and resolved the issue in a matter of minutes. He also provided clarity of the issue and advice to avoid any future problems. Really great service.
Hi Be Chocolat by Michel Clement,
Thank you for sharing your experience! We're delighted to hear that Aman from our support team was extremely helpful and resolved your issue quickly. Your praise for his service is greatly appreciated and motivates us to continue delivering excellent support. Thanks again for your feedback!
Aman was extremely helpful and knowledgeable. He actually took the time to place the upload file button for me on all my customizable products!
Hi Attitudes and Gratitudes,
Thank you for your feedback! We’re glad to hear Aman was able to help with adding the upload file button to all your product pages. Personalized assistance like this is a key part of our customer service.
We appreciate your support!
Great customer service! Quick and efficient. :-)
Hi Coastal Chaos LLC,
Thank you for your feedback! We're glad that our customer service team was able to assist you quickly and efficiently. Providing great customer service is key for us, and we strive to offer the best support to all our customers.
Thanks for your support!
very helpful
Hi 2BOTS Awards Signs Apparel,
Thank you for your feedback! We're glad to hear that you found the app very helpful.
We appreciate your support!
Easy to use, and friendly service whenever I need extra support!
Hi Heart + Soul Candle Co.,
Thank you for your feedback! We're thrilled to hear that you find our app easy to use and that our team provides the friendly support you need. We're here to help anytime you need extra assistance.
I Love that this app allows you to use the free plan to test/use all the features (One product at a time). That particular set up really helped me offer a featured product with a special customization. The idea to customize one product at a time as a special deal hadn't occurred to me until the free version only allowed one product at a time. I think it's going to work out great to start with and I will probably be able to upgrade to the next level plan if needed as my business grows. The zoom support call I scheduled was super helpful too! Thank you Product Customer! I count you a blessing from God!
Hi Bearing Record,
Thank you for your feedback! We're glad the free plan meets your needs and that our zoom support was helpful. We look forward to supporting your business as it grows. Your appreciation means a lot to us!
The seems to be good but struggled to get it working correctly at the start. I contacted support for help but kept being told they are working on it. Still waiting to hear back. Turns out I was able to get the app working on my own.
I have really enjoyed using this app. The unlimited product options are easy to use and the customer service is top notch! Give it a try!
Hi Sweet Missions,
Thank you for your feedback! We're delighted to hear that you've enjoyed using our app and that our customer service met your expectations. Thanks again for your kind words!