Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive customization capabilities, including charging for extra options and managing numerous handmade item variants. It's ideal for businesses needing unique customizations like monogramming and engraving. The app is praised for its seamless Shopify integration, user-friendly interface, and template creation for new products. It's also compatible with Shopify 2.0, offering proactive support during upgrades. The support team is commended for their quick and professional assistance. The free plan is beneficial for merchants requiring customization for a single product.

October 14, 2022

Their support is helpful and they responded really quicly. Their options really save my shop. So all I can see I would recommand them.

EasyFastMore
Hungary
About 1 month using the app
Product Customizer replied October 15, 2022

Hello to our friends at EasyFastMore

Thank you for the glowing review and the recommendation. We're so happy to hear that our support team was able to assist you. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

July 24, 2023

We've been using this app for years with no difficulty. We had a recent issue with it after we updated our theme, but customer service fixed it within an hour of being notified of the issue. Excellent service.

Booster Club Sales
United States
About 6 years using the app
Product Customizer replied July 26, 2023

Greetings Booster Club Sales,

Thank you for the glowing review and thank you for being a valued customer. We are happy that you reached out to support and was able to get the service you needed for your updated theme. It is great to hear that Product Options & Customizer is supporting your store needs.

Stephanie & the Customer Support Team

December 6, 2022

Super responsive team. Have been using the app for many years now. Had an issue which was resolved in less than 24 hours. Go for it!

The Postbox
India
Over 8 years using the app
Product Customizer replied December 9, 2022

Hello to our friends at The Postbox

Thanks for sharing your review with us and the community. We're thrilled to learn that our support team was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Tanu & The Product Customizer Support Team

November 15, 2022

Shevaughn was an amazing help! answered all my questions, and even helped when i had an issue right away~ recommend!

✨ Boo Boos Boutique ✨
United States
About 10 hours using the app
Product Customizer replied November 16, 2022

Hello to our friends at ✨ Boo Boos Boutique ✨

Thanks for sharing your review with us and the community. We're thrilled to learn that Shevaughn was able to assist you. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

November 15, 2022

Sheniel was awesome helping me get this app up and running!! Love it so far and will consider adding to my other stores.

Fleet Fundraising
United States
8 months using the app
Product Customizer replied November 16, 2022

Hello to our friends at Fleet Fundraising

Thank you for the glowing review. We're thrilled to learn that Sheniel helped you get the app up and running. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Cheers,
Pushpesh & the Product Customizer Support Team

Edited May 3, 2023

Great app, nice to be able to be able to have products where you have to enter in dates. Some of the other apps I noticed doesn't have that option.

HonorSociety.org Store
United States
Over 3 years using the app
Product Customizer replied May 5, 2023

Hello to our friends at HonorSociety.org Store

Thank you for leaving this thoughtful review! We appreciate you taking the time to write this! We love having you as a customer and we are always here to help your Shopify store succeed!

Tanu & The Product Customizer Support Team

June 7, 2023

Quick customer service! Got my questions answered and we were on our way. Very helpful for adding variants to products.

Magic City Monograms
United States
About 1 month using the app
Product Customizer replied June 8, 2023

Hello to our friends at Magic City Monograms

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support!

Tanu & The Product Customizer Support Team

November 28, 2022

Well designed app and easy to use, a vital app for order customization, reasonably priced, and good client support - we have been using it for a couple years, needed help recently and Aman helped get us back on track.

Art Füzd
United States
Over 2 years using the app
Product Customizer replied November 28, 2022

Hello to our friends at Art Füzd

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app. We're thrilled to learn that Aman was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team

November 18, 2022

Product customizer has been so helpful for our shop! Plus their team is always so quick to answer any questions or fix an issue.

All She Wrote
United States
Over 7 years using the app
Product Customizer replied November 20, 2022

Hello to our friends at All She Wrote

Thank you for the glowing review. We're so happy to hear that you are enjoying Product Customizer. We're thrilled to learn that our support team helped you with issues quickly. We go above and beyond to help every merchant and I am glad that we hit the mark for you. We wish you and your store great success!

Tanu & The Product Customizer Support Team

March 23, 2023

I am very grateful for the customer service, they were very helpful since I was struggling a lot on my own, excellent application, I totally recommend it

ourevolve
United States
About 16 hours using the app
Product Customizer replied March 24, 2023

Hello to our friends at ourevolve

Thank you for the amazing review. We're delighted to hear that you had a positive experience with our app and that our support team was able to assist you. We truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We would like to thank awesome customers like you for your amazing support! You rock!

Tanu & The Product Customizer Support Team