Reviews (1,766)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its extensive product customization capabilities, such as managing chain lengths and personalized uploads without needing multiple variants. They value features like template saving for consistent customizations and praise the app's reliability and responsive support team, which assists with customizations and proactive problem-solving. Ideal for businesses needing robust customization tools, it positively impacts customer satisfaction and sales.
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I would definitly recommend. Everyone is so extremely helpful. Makes the process so easy. Great customer service.
Hi Gia & Gio Baby Boutique,
Thank you for your feedback! We're thrilled to hear that our team was able to make the process easy and provide great customer service. Your recommendation means a lot to us.
Thanks for choosing our app!
I have installed this app and set up some customisations. I needed help with somethings to get it working properly so I booked a call and Deep was very helpful and ironed out my issues, all working beautifully now
Hi Caldera.CAKING,
Thank you for sharing your experience! We're glad to hear that our team member Deep was able to assist you effectively during your call. Providing helpful and efficient support is our priority.
We appreciate your feedback and are here whenever you need us!
Amazing customer service and very fast response time. Any time I have a question they respond extremely fast and usually have the issue fixed within minutes.
Hi Simply Adorable Gifts & Boutique,
Thank you for your review! We're glad you've had a great experience with our customer service team. Your satisfaction is important to us, and we're always here to help. Thanks again for sharing your experience!
I would recommend Product Options & Customizer for all who use Shopify and need to put into place special options. I was so lost as to how to go about this, and I was in a chat with a representative. This representative fixed my issues with ease, quickly, and was super respectful. I was able to customize my Boutique to suit my needs as well as my clients. Am a customer for life!
Hi Keep Pressin On Nails,
Thank you so much for the outstanding feedback! We're so thrilled that you had such a great experience with our app and the support team behind it. Please always feel free to reach out to us for any future assistance!
I recently integrated the Product Options and Customizer app into my Shopify store to enhance my customers' online shopping experience. During the setup of my first item, I missed a step and needed some help. Using the conveniently located chat option on the homepage, I was connected with a representative in seconds. Shevaughn assisted me— He was knowledgeable, helpful, funny, and responsive. I am extremely pleased with my choice of this application. Thanks for being awesome!
Hi CJ'z Creationz,
Thank you for your review! We're glad our team member Shevaughn was knowledgeable and helpful during your setup. Providing excellent customer service is one of our core values, and we're happy you're pleased with your choice of our app.
Thanks for being sharing!
Have used this app for a couple of years and works perfectly for my personalised items. Easy to set up, and great support if you do get stuck
Hi Bespoke Art Framing,
Thank you for sharing! We're delighted to hear that our app has been working perfectly for your personalized items and that you find it easy to set up. We appreciate your feedback and continued trust in our product!
Spoke to Aman in the support team. He was extremely helpful and resolved the issue in a matter of minutes. He also provided clarity of the issue and advice to avoid any future problems. Really great service.
Hi Be Chocolat by Michel Clement,
Thank you for sharing your experience! We're delighted to hear that Aman from our support team was extremely helpful and resolved your issue quickly. Your praise for his service is greatly appreciated and motivates us to continue delivering excellent support. Thanks again for your feedback!
Customer support was great. Walked me through exactly what needed to be done and should have my app error fixed!
Shevaughn was very helpful.
Thank you
Hi Next Level Sports,
Thanks for the nice review! Shevaughn is an excellent team member and we're thrilled that you had a great experience with our support team. Please always feel free to reach out to us!
Great app for adding variants. Getting started documentation is good. Had a little trouble setting something up but support was fast and responsive.
Hi New Moon Vegan,
Thank you for your review! We're glad to hear our app has been useful for adding variants. Our documentation aims to make the setup process smooth, and we're pleased that our support team could assist you quickly and effectively.
Thanks for your support!
We are launching a new service and we needed to add the customer the possibility of typing in multiple fields easily. We were on a rush because we needed to show a draft at a meeting and their customer service specialist Aman was extremely helpful and build the whole thing for us in a few minutes. We are very impressed by the service and the app which works amazingly well. If you need to add custom options to your products, this is your app.
Hi FamilyBox.Store,
Thank you for sharing your experience! We're thrilled to hear that our team member Aman was able to assist you efficiently and that our app is meeting your needs and working seamlessly for you. Thanks again for your feedback!