Product Options & Customizer , 1,600 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.
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The app is good but the customer service is so so amazing and helpful- would defo recommend!!
Hi Named Jewellery,
Thank you for this outstanding review! Our customer service team is super dedicated to creating the best experience possible for our merchants, so this type of feedback is music to our team's ears. Please do not hesitate to reach out to us for any future needs!
Very knowledgeable, great customer service and you was very clear and great voice tone
Hi NewBlingers,
Thanks for the glowing feedback about our customer service! We always strive to provide the best experience possible, its great to hear that we were able to hit that mark for you. Feel free to reach out whenever you need any assistance!
Very helpful and went above and beyond.
Hi there Hampsons Homewares,
We are happy to hear that our support team went above and beyond what you expected. Thank you for leaving us this review!
The Support Team
Support is very supportive!!!!
Hi CosVillage,
Thanks for the positive feedback about our support team. As you say, our support team's goal is to be as supportive as possible! We're always here to assist you, no matter how minor the issue. Cheers!
I love the concept of this app and when it works its great, but its so glitchy!
Deep was extremely helpful and worked out a solution for me in a short space of time. Highly recommend!
Hi Xiggle,
Thank you for recognizing Deep! He is a fantastic member of our team and always provides top notch service. We are always here to assist!
I was so stressed out trying to figure so many things out and I received help from a representative. They went above and beyond to help me and granted every single thing I asked for with patience and kindness. Thank you x 10000000!!!
Hello there Arome Fragrances,
We hate to hear that you were stressed out, but we are happy that you reached out for help! We want you to have the easiest experience possible and our team is good for making that happen. Thank you for acknowledging our support and please if you need us, reach out before the stress begins :)
The Support Team
I would recommend this to anyone trying sell products with pictures or other options that need to be added. The person who helped me was amazing. I appreciate him so much. He took so much stress off me. He deserves the biggest raise. Thank you thank you thank you.
Hi RLS Creations,
Thanks so much for this wonderful review. We're thrilled that you are having such a great experience with our app and the team supporting it. We always strive to provide the best service possible and are gratified to hear that we've hit the mark. Thanks again!
Really helpful customer service when I had a problem.
Hi Pawtrait Clothing,
Thanks for the positive feedback about our customer service. Please do not hesitate to reach out for any future assistance!
Easy-to-use product and very competent support!
Hello Naylha,
We appreciate your review of our app and support. We are here to help anytime you need us!
The Support Team