Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to manage multiple product customization options, essential for personalized items. It simplifies adding options like drop-down lists and image uploads, enhancing customer purchases. The support team is praised for their quick and effective resolution through live chat, email, and Zoom. Merchants recommend it for its reliable integration, functionality, and proactive customer service.
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We have been using Product Customizer for more years than I can remember. It has worked great and if we ever have a question or a problem they are quick to respond and help. I would recommend you give them a try!
HI ILoveSmencils,
Thank you for the wonderful feedback and for being a loyal customer for years! We're so happy to have the privilege of serving merchants such as yourself. Please always feel free to reach out to us for any future needs!
Simple to use and at a decent price. Customer service is good too.
Hi Isla & Boe,
Thank you for your feedback! We're glad you find the app easy to use and reasonably priced. Customer service is key for us, and we’re pleased it has met your expectations.
We appreciate your support!
Spoke to Aman in the support team. He was extremely helpful and resolved the issue in a matter of minutes. He also provided clarity of the issue and advice to avoid any future problems. Really great service.
Hi Be Chocolat by Michel Clement,
Thank you for sharing your experience! We're delighted to hear that Aman from our support team was extremely helpful and resolved your issue quickly. Your praise for his service is greatly appreciated and motivates us to continue delivering excellent support. Thanks again for your feedback!
Great customer support experience! Not only did they fix the problem, they gave advice on how to better my website and avoid future complications.
Hi MADRE,
Thanks for the 5 star review! It's wonderful to receive such great feedback about the quality of our support team. We are always here to help!
Service technique réactif et performant. Merci
Bonjour KidouBox,
Merci pour votre retour ! Nous sommes ravis de savoir que notre service technique a répondu à vos attentes.
N’hésitez pas à nous recontacter si vous avez besoin d’aide.
Wonderful app and excellent tech support. Highly recommend. Could not do business without it. I would like to add that support goes above and beyond to help solve problems that are unique to our products. They even created a video to show me how to make the updates myself. Very much appreciated.
Hi PraiseBanners,
We're thrilled to read this review! Our development team works hard to ensure that the app is impactful for our merchants and we're always striving to provide the best possible service. Thanks again for taking the time to give us feedback!
Great app and has even better customer support. They were able to optimize the accessibility of my customization options a moment before my launch with a moments notice
Hi WOLVESOFWEAR™,
Thank you for your feedback! We're delighted to hear that you find our app great and our customer support even better. Providing exceptional customer support is very important to us. Thanks again for sharing!
I have used this App for a few years. Now it is not fully support vintage theme. They advised me upgrade to theme OS2.0. They helped me to solved all my problems patiently. They are very friendly and professional. I will recommend other sellers to use this App. Thank you
Hi Niomi Jewellery,
Thanks for the positive feedback and for being a loyal customer of our app for many years. It is a privilege to serve merchants such as yourself. Thanks in particular for recognizing the efforts of our customer service team in assisting with your theme issue, we always seek to go above and beyond for our merchants. Cheers and happy selling!
I have really enjoyed using this app. The unlimited product options are easy to use and the customer service is top notch! Give it a try!
Hi Sweet Missions,
Thank you for your feedback! We're delighted to hear that you've enjoyed using our app and that our customer service met your expectations. Thanks again for your kind words!
Amazing customer service and very fast response time. Any time I have a question they respond extremely fast and usually have the issue fixed within minutes.
Hi Simply Adorable Gifts & Boutique,
Thank you for your review! We're glad you've had a great experience with our customer service team. Your satisfaction is important to us, and we're always here to help. Thanks again for sharing your experience!