Reviews (1,772)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing customer interaction and streamlining the buying process, especially for stores offering customizable products. Features like drop-down customization lists and file uploads, along with reusable templates, simplify product management. The support team is noted for its responsiveness and effectiveness, providing assistance through live chat and direct calls. This app is favored for its ease of use and robust functionality.
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Spoke to Aman in the support team. He was extremely helpful and resolved the issue in a matter of minutes. He also provided clarity of the issue and advice to avoid any future problems. Really great service.
Hi Be Chocolat by Michel Clement,
Thank you for sharing your experience! We're delighted to hear that Aman from our support team was extremely helpful and resolved your issue quickly. Your praise for his service is greatly appreciated and motivates us to continue delivering excellent support. Thanks again for your feedback!
Have used this app for a couple of years and works perfectly for my personalised items. Easy to set up, and great support if you do get stuck
Hi Bespoke Art Framing,
Thank you for sharing! We're delighted to hear that our app has been working perfectly for your personalized items and that you find it easy to set up. We appreciate your feedback and continued trust in our product!
SAV très bien, à résolu mon problème rapidement. :)
Nous sommes heureux que notre équipe d'assistance ait pu résoudre votre problème rapidement. :)
Deep helped me resolve an issue I was having with my site right away! Highly recommend
Hi shopivyjewel,
Thanks for taking the time to leave us this nice review! Deep is an outstanding contributor on our team and always goes above and beyond to help our merchants. Please never hesitate to reach out to us for any future needs!
Amazing App with Best Team Support.
Hi British Panda Co.,
Thank you for the kind words! We're delighted to know you’re enjoying the app and the support team has made a positive impact.
We appreciate your feedback!
Wonderful app and extremely great customer service. When reaching out the team responded within MINUTES! Crazy fast, would definitely reccommend
Hi strictlygeneric,
Thanks for sharing! We're thrilled to know our team member Shevaughn supported you successfully as providing great customer service is key for us. Thanks again for your feedback!
We love this app and the customer service is always so great. We have only had 2 small issues and they fixed it super quickly!! Thanks team.
Hi ThatLittleCakeShop,
Thanks so much for taking the time to leave us this nice review! We're very happy to hear that you love our app and that you are consistently receiving great service from our customer support team. We're thrilled to have the privilege of serving merchants such as yourself. Cheers!
I recently integrated the Product Options and Customizer app into my Shopify store to enhance my customers' online shopping experience. During the setup of my first item, I missed a step and needed some help. Using the conveniently located chat option on the homepage, I was connected with a representative in seconds. Shevaughn assisted me— He was knowledgeable, helpful, funny, and responsive. I am extremely pleased with my choice of this application. Thanks for being awesome!
Hi CJ'z Creationz,
Thank you for your review! We're glad our team member Shevaughn was knowledgeable and helpful during your setup. Providing excellent customer service is one of our core values, and we're happy you're pleased with your choice of our app.
Thanks for being sharing!
A very good app that allows me to take better control of our listings. It's easy to use and very flexible. I'm sure further option choices will become available as the app is updated, but for now it covers all my needs.
Customer support is very helpful and responsive.
All in all one of my better app purchases.
Hi Servewell,
Thank you for sharing your experience! We're glad to hear that our app has helped you better manage your listings with ease and flexibility. Our team is continuously working to improve and expand the app's features, so stay tuned for more options.
We're here to support you whenever you need it, and we're pleased to have met your expectations.
I have really enjoyed using this app. The unlimited product options are easy to use and the customer service is top notch! Give it a try!
Hi Sweet Missions,
Thank you for your feedback! We're delighted to hear that you've enjoyed using our app and that our customer service met your expectations. Thanks again for your kind words!