Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its extensive customization features, user-friendly interface, and compatibility with Shopify 2.0 themes. It's ideal for businesses requiring product personalization such as monogramming or engraving. The customer support, especially the live chat, is praised for its promptness and professionalism. Merchants value the app's reliability and the ability to create templates for mass product application, saving time. It's highly recommended for product options and customization needs.

April 7, 2024

Perfect service, super nice people to help you. And they do almost all the work for you

Black Shadows
Germany
1 day using the app
Product Customizer replied April 9, 2024

Hi Black Shadows,

Thanks for the positive feedback! We're thrilled that you had such a great experience with our support team. We are always here to assist!

January 30, 2024

Great App, and even better customer service. Aman, got on a call with me and showed me exactly how to setup my product, why some things work or didn't work. 5/5 Recommend.

Poyzd
United States
3 days using the app
Product Customizer replied February 1, 2024

Greetings Poyzd,

This is a great review and we appreciate you acknowledging the app and the customer support. We are happy that Aman was able to get on a call with you and help you setup your product as well as explain more about the app.

The Support Team

February 21, 2024

Really helpful. Highly recommend!

TheKegCru.ie
Ireland
9 months using the app
Product Customizer replied February 22, 2024

Hello The KegCru.ie,

Thanks for leaving us this review of Product Options & Customizer. We are happy to hear that you received the support you needed. We are here to help you anytime you need.

The Support Team

January 30, 2024

Very easy to use app and the customer service is EXCELLENT!

Team Outfitters Sarnia
Canada
About 1 year using the app
Product Customizer replied February 1, 2024

Hi there Team Outfitters Sarnia,

Thank you for leaving us this review and pointing out how great our customer support is! We appreciate you and are here if you need anything.

The Support Team

March 29, 2024

I've had a great experience with this app & their wonderful customer service!! Highly recommend 10/10!!!

Jassy Creations & Co.
United States
8 days using the app
Product Customizer replied April 1, 2024

Hi Jassy Creations & Co.

Thank you so much for this wonderful feedback! It's great to hear that you had a 10/10 experience with our app and the support team behind it. We're absolutely thrilled to read this review. Cheers and happy selling!

March 18, 2024

I am a novice user of this product, but from my initial experience, it is certainly superior to similar apps. The customization of the product is easy to set up and use. It only took me under an hour to transfer my products from a different app to Product Options app. It is definitely worth considering if you are in search of a new tool.

Black Box Creations
United States
About 10 hours using the app
Product Customizer replied March 20, 2024

Hi Black Box Creations,

Thanks for taking the time to leave us this review! We're very happy to hear that the app is easy to use for a new user. Our development team is very focused on making the app as intuitive as possible, so they will be thrilled to hear this feedback. Thanks again!

April 7, 2024

Great Product. I was able to get an issue i had resolved fairly quick and get feedback on questions I had. I would recommend to anyone looking for a product customizer. Easy to use.

DesertThreads Creations
United States
About 22 hours using the app
Product Customizer replied April 8, 2024

Hi DesertThreads Creations,

Thanks for the positive feedback! We're so happy to hear that you found the app easy to use and our support team to be fast and responsive. We're always here to assist!

January 21, 2024

Aman is great with app and product customisation support. I ended up choosing this app for my product customisation because of their exceptional customer support. Thanks!

Bambi Bags
Australia
About 1 month using the app
Product Customizer replied January 23, 2024

Hello Bambi Bags,

We appreciate you taking the time to recognize Aman's support and the value you received from him. We take pride in offering the best customer support service we can offer. Welcome to Product Options & Customizer. We are here if you need us!

The Support Team

Edited March 25, 2024

It has been about 3 years now and each time I have issues they fix them within 1 hour. I truly recommend. God bless everyone, the Lord Jesus Christ be with you all.

Flawlessraiders.net
United States
Almost 4 years using the app
Product Customizer replied December 4, 2023

Greetings Flawlessraiders.net,

Thanks so much for your excellent review! We love to hear that you have benefitted from Product Options & Customizer for over 2 years and that you have been able to use our great support team to assist you. We value your business!

The Support Team

April 5, 2024

Just installed the app and it's awesome so far. Shevaughn was a great help in assisting me with a question I had, as well as quickly responding. Thank you!

ATEL Store
United States
1 day using the app
Product Customizer replied April 8, 2024

Hi ATEL Store,

Thanks for recognizing Shevaughn! He is an outstanding member of our team and will be thrilled to receive this feedback. Please never hesitate to reach out to us for any future needs!